We've detected that you're using an older version of {{CommonHeaderCtrl.deprecatedBrowserName}}

Optimum.net is compatible with a wide range of browsers. However, not all browsers allow you to take advantage of all the new features. We strongly recommend that you upgrade to a more current browser.

goto Internet Explorer download goto Chrome download goto Firefox download

You need to change your Internet Explorer Compatibility View setting to get the most from the new Optimum.net

Click here for more info.

We take pride in giving our customers the best service experience possible.

At Optimum, we work hard taking care of you. It's the reason we do everything we do. We are always ready to answer your questions, listen to your comments and respond to your recommendations.

We're always here to help - 24/7

  • Connect with us your way. Visit optimum.net/support to get the help you need at your fingertips.
  • The My Optimum App makes it easy to manage your WiFi, view and pay your bill, optimize your speed, personalize your experience, and more.
  • Our Certified Optimum Technicians are available when you need them, even on a Sunday.
Optimum Service Truck

Committed to Service.

While we are committed to satisfying our customers through superior picture quality, internet connectivity, and crystal clear voice connections, we do realize issues can arise. To ensure a worry-free experience for our valued customers, we have the following options available to you:

Optimum Devices - Premier Technical Support

Premier Protection & Support

A virtual help desk you can access for all your connected devices.

Optimum Service Support and Truck

Service Protection

A plan to ensure a worry free experience when you need in-home services.

Hello Tech for Optimum

HelloTech for Optimum

A one stop shop for tv mounting, home theater set-up, tech support and more.