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You've exceeded the maximum number of attempts to answer your security questions. As a result, we've temporarily disabled your ability to perform a password reset using this method. Please try again later
 or 
chat with a live support representative.

Tips for creating a secure password:

  • Use a mixture of letters and numbers.

  • Mix upper and lowercase letters.

  • Include similar-looking substitutions, such as the number zero for the letter 'O'.

  • Include phonetic replacements, such as "Live2Laf" for "Live to Laugh".

Avoid using:

  • An example listed as a good password.

  • A password that contains personal information (name, birth date, etc.).

  • Words or acronyms that can be found in a dictionary.

  • Keyboard patterns (QWERTY) or sequential numbers (1234).

  • All numbers, all uppercase letters, or all lowercase letters.

  • Repeating characters (aaa111).

Special characters not allowed:

  • Sorry, no spaces or punctuation marks are permitted, including: ~ @ [ # $ % & *, etc.

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