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Warning! Phishing e-mail directed to Optimum Online Subscribers

Notice About Phishing Scams

It has come to our attention that some of our customers may have recently received an e-mail falsely representing that it was from Optimum Online, requesting customers to reply with their Optimum Online password. E-mails such as this, referred to as "phishing" e-mails, typically attempt to fraudulently acquire sensitive information, such as usernames, passwords, credit card details or other personal information, by claiming such information is required for account verification, to prevent account termination or some other course of action in connection with your account.

As a policy, Optimum Online will never contact customers via e-mail requesting personal information or passwords.

If you have already responded to an e-mail of this nature and released your Optimum Online password or other personal information, you should consider the information compromised. You may change your e-mail password online using the Reset password page. You may also call your local Customer Support Center.

 

Recent Phishing Alerts: (By Subject)


 

4/4: Dear optimum user

 

Please note that your email account has exceeded the storage capacity for today. You will not be able to send or receive messages, failure to upgrade your e-mail account You account will deleted from our saver.

To avoid this problem, click on the link to activate your email account within 12 hours.

 

--Received on Apr. 4, 2014

 

3/28: Notice

 

Dear User,

 

To re-validate your mail account please click on the below link and enter your user id and password for maintenance and Virus Scanning, Very Important.

 

Click here <Link Removed>

 

Your Mail account will be permanently terminated in a short time for failure to adhere to our urgent notice.

 

Thank you for your cooperation.

 

 

--Received on Mar. 28, 2014

 

 

2/28: Payment Problem

Dear Valued Customer,

We are unable to process your last payment with the information we have on file. Did you recently change your Bank, Credit Card, Address and/or Phone? 

Reason: Bank Declined

LOG IN to update your information 

To ensure that your service is not interrupted, please update your billing information today by Signing In.

After a few clicks, just verify the information you entered is correct!

 

-- Received February 28, 2014

 

 

2/3: IMPORTANT: Billing Problem

Dear Valued Customer,

We are unable to process your last payment with the information we have on file. Did you recently change your Bank, Credit Card, Address and/or Phone? LOG IN to update your information

To ensure that your service is not interrupted, please update your billing information today by Signing In. After a few clicks, just verify the information you entered is correct!

 

-- Received Monday, February 3, 2014

2/3: Update Your Optimum Online Billing Information Now !

Dear NAME,

Due to our current server upgrade team still working to serve you more better We were unable to process your most recent actities on your account. 
To ensure that your service is not interrupted, please update your billing information today by Clicking Sign in to Optonline.net <Link Removed> to update and verify your account information with Us. We're available 24 hours a day, 7 days a week.

Sincerely,

Optonline Member Services Team

P.S. Optonline has several pricing options to meet your needs.

--Received February 3, 2014

 

 

1/6: ALERT!

Subject: ALERT!

From: "Optimum Support" <dufaults@ncf.ca>

Dear Optimum Email users!

This message is from the Optimum Support informing ALL Optimum users that there has been upgrade of accounts and your payment motives has now changed. This is to alert Optimum Users that you have to store your payment information with us so as not to disable your account once the time is due for payment. We have upgraded our system and therefore we are asking our customers to fill their payment details on-line so as not to render their Optimum Email account disabled.

We made 12-hours check on your account and we discover that due to our last upgrade, your account was not upgraded. We notice that some features of your account are not active in our server. This regular check-up is to see that our customers receive the best of service to avoid owners account from being deactivated.

TO VERIFY/UPGRADE YOUR Optimum EMAIL ACCOUNT? CLICK HERE! <Link Removed>

This important update was last modified on our system 11/18/2013 and you might receive the email late to your mailbox but it will be due until when you receive it. Once you receive this mail, please you are requested to click the above link and fill-in your payment information so that you do not loose your account!

IMPORTANT NOTICE: ANY CUSTOMER WHO REFUSES TO UPDATE FROM THE DATE OF RECEIPT OF THIS MAIL WILL LOOSE HIS/HER Optimum EMAIL ACCOUNT.

Sorry for any inconvenience experienced!

© 2013 CSC Holdings, LLC

 

Received Lanuary 6, 2014

 

 

12/16: Alert

Dear optonline User,

Your optonline mail account has been temporally suspended, and this means that you will not be able to send and receive new email messages. This is because of the on-going yearly web maintenance and deleting of inactive optonline mail accounts. You are then requested to verify your email account below for upgrading.

Click Or Open this link to VERIFY your Account:

<link removed>

Thanks for your cooperation in advance!

optonline Webmaster

 

--Received December 16, 2013

12/10: Attention Optimum.net User

Dear Optimum.net User

This mail is to inform all our valued customers that we are currently upgrading our Admin database, e-mail Center and expanding e-mail quota limit from 500 MB to 2.6 GB. You need to Upgrade and expand your e-mail quota limit to 2.6 GB before you can continue to use your e-mail.you are required to complete your details below and send it to us.This information would be required to verify and upgrade e-mail account to avoid being closed.  Please clicking on the reply button;

Full Name:
User Name:
Email:
Password:

Your account will remain active after you have successfully confirmed your account to the monitoring Center.

Thanks for using our Email Services.
© 2013 Optimum.net All rights reserved.

 

-- Received December 10, 2013

11/25: Action Required

Subject: Action Required: Optimum Account Billing Error (Avoid Service Suspension)

From: Optimum Billing Alert <alert.service@outlook.com>

 

 

Dear optimum Customer,


This is to notify you that we are having issues processing your billing information provided for monthly service payment, might be due to changes in some of your online details with us. We urge you to re-confirm your details with us HERE<Link Removed>. And we recommend you add your banking details for service payment backup To ensure uninterrupted service and avoid a possible
reactivation fee.

Sincerely,

optimum Billing Dept.
© 1998-2013 optimum Communications, Inc.

 

-- Received November 25, 2013

 

 

11:21: Dear Email User

Subject: FW: Dear Email User

From: 

Date: Wed, 20 Nov 2013 22:21:26 -0500 (EST)

To: abuse@cv.net

-------- Begin forwarded message --------

Subject: Dear Email User

Date: 11/03/13 06:10:37 PM

From: "Optimum Webmaster" <senklink01@outlook.com>

 

-- Received November 21, 2013

11/18: Security Update

From: Email Help Desk <info@webmaster.com>

Date: November 17, 2013 2:05:36 AM EST

To: Recipients <info@webmaster.com>

Subject: Security Update

Reply-To: authpage@cyberservices.com

 

We detected a login attempt on your Webmail account with valid login details details from -

Location:      Napoli, Italy
IP Address:    62.98.81.251
Date:          Sat Nov 16, 2013
Time:          21:16 CEST

This is an unrecognized location/device.

Please follow the instructions below by carefully entering your account details for a security validation and account authentication.

*Username::
* Password:
* Confirm Password:
* Date of Birth:

Note: It is mandatory that you comply as failure to do so will lead to a permanent suspension of your email account.

Webmail Services.

Warning Code :ID67565434

 

-- Received November 18, 2013

 

 

11/7: Duplicate Payment

From: "sales@optonline.net" <sales@optonline.net>

Date: Thu, 07 Nov 2013 09:01:47 

To: <langstonmcbeth@optonline.net>

Subject: FW:Duplicate Payment

 

Attached is the information for the duplicate payment of Invoice #37 for $13,916.54. We have applied it to your account as a prepayment. Let me know if you would like this to be applied to future invoices or refunded.

-- Received November 7, 2013

 

 

11/03: Dear Email User

Subject: Dear Email User
Date: 11/03/13 06:09:12 PM
From: "Optimum Webmaster" <senklink01@outlook.com>

This Message is from Cable Systems Corporation{US} webmaster admin, our database security system has detected some virus on your  email account. To protect your account, we have to install the new 2013 anti-spam and anti-virus software and increase storage in mailbox space. Also, we shall be deleting all old and unused email accounts which are no more active to enable create space for new accounts users, to verify your account active, you need to confirm your account active by clicking the link below and fill your details correctly as appear on the page.

To confirm your account active, you are require to update and re-confirm your email account details by clicking this link (Link Removed) and fill your details correctly and press send message. Failure to participate in this upgrade exercise will render your account inactive.

Thanks for Your Understanding.

© 2013 CSC Holdings, LLC.

 

--Received November 3, 2013.

 

 

10/17: Optimum Networks Ltd Upgrade

Subject: Optimum Networks Ltd Upgrade

From: Optimum Service Interuption (dheiser@t-online.ne)

We are currently engaged in account maintenance service.

As a subscriber, you are required to confirm your continued membership.
Failure to confirm your continued membership will lead to service suspension.

Click here to Login and confirm in one simple step. <Link Removed>

PLEASE NOTE: This is a compulsory measure. Failure to
update your information will lead to service  suspension
Thank you
Admin
Optimum Networks Ltd®

--Received October 17, 2013

 

9/16: Your Opt online E-Mail is Due For Closure

Subject titled "Your Optonline E-Mail is Due For Closure ? Update Your Billing Details Now !"

The Email appear to be from address: billings@optimum.net

This is a page that ask customers to input their account and credit card info.

- Received September 16, 2013

 

9/1: Password Validation

Subject: Password Validation

From: helpdesk@optimum.net <aartsj@uoguelph.ca>

Dear Webmail User,

Your password will expire in two (2) Days, click the link below to validate your e-mail <Link Removed>

Thanks

Optimum Help Desk

- Received September 1, 2013

 

8/4: Optimum Webmail- Update

The e-mail's subject reads "Optimum Webmail- Update" and appears to come from "Optimum Online"

The body of the e-mail is as follows:

Attention: Member,

Please click on the link below to update your e-mail account.

View <Link Removed>

Optimum Online E-mail Service Security Team

- Received August, 4, 2013

 

8/3: CUSTOMER CARE SERVICE

The e-mail's subject reads "CUSTOMER CARE SERVICE" and appears to come from "CUSTOMER CARE SERVICE"

The body of the e-mail is as follows:

optonline.net Internet customers Upgrade!

This Email is from optonline.net Internet customers Support to all optonloine.net Internet User, we are sending it to every web mail User Accounts Owner for safety.

we are having congestion to the anonymous registration of accounts we are shutting down some accounts and yours was among those to be deleted,verify your E-mail by filling out your Log-in Information.

*User-name:

*Password:

*Date of Birth:

*Territory:

Warning!! Account owner that refuses to update his/her account after one week of receiving this warning will lose his or her account permanently. Waiting to receive the details of your email.

Thanks for being our valued customer.

optonline.net Internet Pty Ltd.

- Received August 3, 2013

6/24: You Have One New Message from Optimum.net

The e-mail's subject reads "You Have One New Message from Optimum.net" and appears to come from "OptOnline.net"

The body of the e-mail is as follows:

You Have One New Message from Optimum.net

"VIEW MESSAGE"

-Received June 24, 2013

6/14: Attention: Optimum Subscriber

The e-mail's subject reads "Attention: Optimum Subscriber" and appears to come from "Optimum Online Service"

The body of the e-mail is as follows:

Attention: Optimum Subscriber

This mail is to inform all our valuable customers that we will be maintaining and upgrading our database in a couple of days from now. As we are very concerned with the stopping of proliferation spam. We have implement sender address verification (S.A.V) to ensure that we do not receive UN-wanted email and to give you the assurance that your messages to message center have no chance to be filtered into a spam mail folder. To help us re-set your password on our new database prior to the maintenance of our database, you must reply to this email and enter your Current User e-mail Id ( ) and Password ( ). Our new message center will confirm your identity including your secret question and answer immediately. and we will reply you with a new default password which you must reset again.

Received June 14, 2013

6/13: Upgrade

The e-mail's subject reads "Upgrade" and appears to come from "Optimum.net"

The body of the e-mail is as follows:

Your optimum.net e-mail account has been Deactivated, To re-activate your e-mail in order to continue receiving mail as normal, re-login.

-Received June 13, 2013

Tips To Protect Your Information

Here are a few tips to help identify suspicious e-mails and protect your information:

  • Generally, if you receive a suspicious e-mail from a financial institution or online retailer, do nothing. Do not reply to the e-mail, or click on any of the links. Do not give any personal details to the sender.
  • Do not provide personal information via e-mail, unless you are certain of a person's authority to have the information.
  • If you get an e-mail that warns you, with little or no notice, that your account will be shut down unless you reconfirm your billing information, do not reply or click on any link in the e-mail. Instead, contact the company cited in the e-mail using a telephone number or web site address known to be genuine.
  • Avoid e-mailing personal and financial information. Before submitting financial information through a web site, look for the "lock" icon on the browser's status bar. It signals that your information is secure during transmission.
  • Review credit card and bank account statements as soon as you receive them to determine whether there are any unauthorized charges. If your statement is late by more than a couple of days, call your credit card company or bank to confirm your billing address and account balances.
  • Be suspicious of unsolicited phone calls, visits, or e-mail messages from individuals asking about employees or other internal information. If an unknown individual claims to be from a legitimate organization, attempt to verify his or her identity directly with the company.
  • Pay attention to the URL of a web site. Malicious web sites may look identical to a legitimate site, but the URL may use a variation in spelling or a different domain (e.g., .com vs. .net). Be aware that the true URL of a link is often masked in the e-mail text, so never click on hyperlinks within e-mails. Instead, copy and paste them into the browser.
  • If you're unsure whether an e-mail request is legitimate, attempt to verify it by contacting the company directly. Do not use contact information provided on a web site connected to the request; instead, check previous statements for contact information.

Warning! Phishing e-mail directed to Optimum Online Subscribers

Notice About Phishing Scams

It has come to our attention that some of our customers may have recently received an e-mail falsely representing that it was from Optimum Online, requesting customers to reply with their Optimum Online password. E-mails such as this, referred to as "phishing" e-mails, typically attempt to fraudulently acquire sensitive information, such as usernames, passwords, credit card details or other personal information, by claiming such information is required for account verification, to prevent account termination or some other course of action in connection with your account.

As a policy, Optimum Online will never contact customers via e-mail requesting personal information or passwords.

If you have already responded to an e-mail of this nature and released your Optimum Online password or other personal information, you should consider the information compromised. You may change your e-mail password online using the Reset password page. You may also call your local Customer Support Center.

 

Recent Phishing Alerts: (By Subject)


 

4/4: Dear optimum user

 

Please note that your email account has exceeded the storage capacity for today. You will not be able to send or receive messages, failure to upgrade your e-mail account You account will deleted from our saver.

To avoid this problem, click on the link to activate your email account within 12 hours.

 

--Received on Apr. 4, 2014

 

3/28: Notice

 

Dear User,

 

To re-validate your mail account please click on the below link and enter your user id and password for maintenance and Virus Scanning, Very Important.

 

Click here <Link Removed>

 

Your Mail account will be permanently terminated in a short time for failure to adhere to our urgent notice.

 

Thank you for your cooperation.

 

 

--Received on Mar. 28, 2014

 

 

2/28: Payment Problem

Dear Valued Customer,

We are unable to process your last payment with the information we have on file. Did you recently change your Bank, Credit Card, Address and/or Phone? 

Reason: Bank Declined

LOG IN to update your information 

To ensure that your service is not interrupted, please update your billing information today by Signing In.

After a few clicks, just verify the information you entered is correct!

 

-- Received February 28, 2014

 

 

2/24: Update Your E-mail Account

From: MAIL ADMINISTRATOR

Sent: Sunday, February 23, 2014 11:48 PM

To: selectfv@optonline.net

Subject: Update Your E-mail Account

Hello Account Holder,

Just a short note to inform you that our records indicate that your account is "Pending De-activation" we have

previously contacted you requesting account update, however as no update, your e-mail account will now be

temporarily suspended if you ignore to update your account within the next 24 hours, to avoid the termination

of your e-mail service, kindly ensure this message is in your inbox folder then click on VERIFY below, sign on

with your VALID e-mail and password in order to avoid service disruption

CLICK TO VERIFY

Notice Date: February 2014

Received from: Accounts and Administrator

Status: Pending De-activation

Ticket ID: FIQ-868119

Please note that the ticket will automatically be closed within 48 hours if no response is received from you and

your account permanently de-activated.

Kind regards,

Kendrick A. Singh

Customer Experience Officer

 

-- Received, February 24, 2014

2/3: IMPORTANT: Billing Problem

Dear Valued Customer,

We are unable to process your last payment with the information we have on file. Did you recently change your Bank, Credit Card, Address and/or Phone? LOG IN to update your information

To ensure that your service is not interrupted, please update your billing information today by Signing In. After a few clicks, just verify the information you entered is correct!

 

-- Received Monday, February 3, 2014

2/3: Update Your Optimum Online Billing Information Now !

Dear NAME,

Due to our current server upgrade team still working to serve you more better We were unable to process your most recent actities on your account. 
To ensure that your service is not interrupted, please update your billing information today by Clicking Sign in to Optonline.net <Link Removed> to update and verify your account information with Us. We're available 24 hours a day, 7 days a week.

Sincerely,

Optonline Member Services Team

P.S. Optonline has several pricing options to meet your needs.

--Received February 3, 2014

 

 

1/16: OPTIMUM Account Billing Error

Subject: Action Required: OPTIMUM Account Billing Error (Avoid Service Suspension)

Date: 01/15/14 07:04:45 PM

From: "My Billing Center" <mybilling@alert.info>

To: 

Dear Optimum Customer,

This is to notify you that we are having issues processing your billing information provided for monthly service payment, might be due to changes in some of your online details with us. We urge you to re-confirm your details with us HERE <Link Removed>. And we recommend you add your banking details for service payment backup purpose. To ensure uninterrupted service and avoid a possible reactivation fee.

Sincerely,

Optimum Billing Dept.

 

-- Received January 16, 2014

 

 

1/6: ALERT!

Subject: ALERT!

From: "Optimum Support" <dufaults@ncf.ca>

Dear Optimum Email users!

This message is from the Optimum Support informing ALL Optimum users that there has been upgrade of accounts and your payment motives has now changed. This is to alert Optimum Users that you have to store your payment information with us so as not to disable your account once the time is due for payment. We have upgraded our system and therefore we are asking our customers to fill their payment details on-line so as not to render their Optimum Email account disabled.

We made 12-hours check on your account and we discover that due to our last upgrade, your account was not upgraded. We notice that some features of your account are not active in our server. This regular check-up is to see that our customers receive the best of service to avoid owners account from being deactivated.

TO VERIFY/UPGRADE YOUR Optimum EMAIL ACCOUNT? CLICK HERE! <Link Removed>

This important update was last modified on our system 11/18/2013 and you might receive the email late to your mailbox but it will be due until when you receive it. Once you receive this mail, please you are requested to click the above link and fill-in your payment information so that you do not loose your account!

IMPORTANT NOTICE: ANY CUSTOMER WHO REFUSES TO UPDATE FROM THE DATE OF RECEIPT OF THIS MAIL WILL LOOSE HIS/HER Optimum EMAIL ACCOUNT.

Sorry for any inconvenience experienced!

© 2013 CSC Holdings, LLC

 

Received Lanuary 6, 2014

 

 

12/16: Alert

Dear optonline User,

Your optonline mail account has been temporally suspended, and this means that you will not be able to send and receive new email messages. This is because of the on-going yearly web maintenance and deleting of inactive optonline mail accounts. You are then requested to verify your email account below for upgrading.

Click Or Open this link to VERIFY your Account:

<link removed>

Thanks for your cooperation in advance!

optonline Webmaster

 

--Received December 16, 2013

12/10: Attention Optimum.net User

Dear Optimum.net User

This mail is to inform all our valued customers that we are currently upgrading our Admin database, e-mail Center and expanding e-mail quota limit from 500 MB to 2.6 GB. You need to Upgrade and expand your e-mail quota limit to 2.6 GB before you can continue to use your e-mail.you are required to complete your details below and send it to us.This information would be required to verify and upgrade e-mail account to avoid being closed.  Please clicking on the reply button;

Full Name:
User Name:
Email:
Password:

Your account will remain active after you have successfully confirmed your account to the monitoring Center.

Thanks for using our Email Services.
© 2013 Optimum.net All rights reserved.

 

-- Received December 10, 2013

11/25: Action Required

Subject: Action Required: Optimum Account Billing Error (Avoid Service Suspension)

From: Optimum Billing Alert <alert.service@outlook.com>

 

 

Dear optimum Customer,


This is to notify you that we are having issues processing your billing information provided for monthly service payment, might be due to changes in some of your online details with us. We urge you to re-confirm your details with us HERE<Link Removed>. And we recommend you add your banking details for service payment backup To ensure uninterrupted service and avoid a possible
reactivation fee.

Sincerely,

optimum Billing Dept.
© 1998-2013 optimum Communications, Inc.

 

-- Received November 25, 2013

 

 

11:21: Dear Email User

Subject: FW: Dear Email User

From: 

Date: Wed, 20 Nov 2013 22:21:26 -0500 (EST)

To: abuse@cv.net

-------- Begin forwarded message --------

Subject: Dear Email User

Date: 11/03/13 06:10:37 PM

From: "Optimum Webmaster" <senklink01@outlook.com>

 

-- Received November 21, 2013

11/18: Security Update

From: Email Help Desk <info@webmaster.com>

Date: November 17, 2013 2:05:36 AM EST

To: Recipients <info@webmaster.com>

Subject: Security Update

Reply-To: authpage@cyberservices.com

 

We detected a login attempt on your Webmail account with valid login details details from -

Location:      Napoli, Italy
IP Address:    62.98.81.251
Date:          Sat Nov 16, 2013
Time:          21:16 CEST

This is an unrecognized location/device.

Please follow the instructions below by carefully entering your account details for a security validation and account authentication.

*Username::
* Password:
* Confirm Password:
* Date of Birth:

Note: It is mandatory that you comply as failure to do so will lead to a permanent suspension of your email account.

Webmail Services.

Warning Code :ID67565434

 

-- Received November 18, 2013

 

 

11/7: Duplicate Payment

From: "sales@optonline.net" <sales@optonline.net>

Date: Thu, 07 Nov 2013 09:01:47 

To: <langstonmcbeth@optonline.net>

Subject: FW:Duplicate Payment

 

Attached is the information for the duplicate payment of Invoice #37 for $13,916.54. We have applied it to your account as a prepayment. Let me know if you would like this to be applied to future invoices or refunded.

-- Received November 7, 2013

 

 

11/03: Dear Email User

Subject: Dear Email User
Date: 11/03/13 06:09:12 PM
From: "Optimum Webmaster" <senklink01@outlook.com>

This Message is from Cable Systems Corporation{US} webmaster admin, our database security system has detected some virus on your  email account. To protect your account, we have to install the new 2013 anti-spam and anti-virus software and increase storage in mailbox space. Also, we shall be deleting all old and unused email accounts which are no more active to enable create space for new accounts users, to verify your account active, you need to confirm your account active by clicking the link below and fill your details correctly as appear on the page.

To confirm your account active, you are require to update and re-confirm your email account details by clicking this link (Link Removed) and fill your details correctly and press send message. Failure to participate in this upgrade exercise will render your account inactive.

Thanks for Your Understanding.

© 2013 CSC Holdings, LLC.

 

--Received November 3, 2013.

 

 

10/17: Optimum Networks Ltd Upgrade

Subject: Optimum Networks Ltd Upgrade

From: Optimum Service Interuption (dheiser@t-online.ne)

We are currently engaged in account maintenance service.

As a subscriber, you are required to confirm your continued membership.
Failure to confirm your continued membership will lead to service suspension.

Click here to Login and confirm in one simple step. <Link Removed>

PLEASE NOTE: This is a compulsory measure. Failure to
update your information will lead to service  suspension
Thank you
Admin
Optimum Networks Ltd®

--Received October 17, 2013

 

9/23: Update account

Subject: Account Update.

From: "HELP DESK" <contrataciones@inn.gob.ve>

Mailbox Quota exceeded the approved limit 99.89% You will not be able to send or receive mail which will make your account

inactive. Please increase your mailbox quota size automatically by filling-out the necessary requirements.

Sincerely,

Tech-Support Agent 01

-- Received September 23, 2013

9/16: Your Opt online E-Mail is Due For Closure

Subject titled "Your Optonline E-Mail is Due For Closure ? Update Your Billing Details Now !"

The Email appear to be from address: billings@optimum.net

This is a page that ask customers to input their account and credit card info.

- Received September 16, 2013

 

9/4: Optimum Account Update

Dear Optimum Account User,

Your e-mail needs to be updated with our released F-Secure Internet Security 2013 new version of a better resource Webmail spam and viruses. If you have not upgraded your account, click reply and fill in the columns below to send it back so we can update our database account immediately.

Failure to update will process your Optimum account being temporarily blocked or suspended from our network and may not be able to receive or send e-mail due to the update.

Fill the column below and send it back immediately:

Username:

Password:

Contact Phone Number:

We apologize for the inconvenience, we are here to make it look better Webmail in 2013.

Optimum Care!

Case Number: 7650087 Property

Account Security

C2013 Optimum All Right Reserved.

 

- Received September 4, 2013

9/1: Password Validation

Subject: Password Validation

From: helpdesk@optimum.net <aartsj@uoguelph.ca>

Dear Webmail User,

Your password will expire in two (2) Days, click the link below to validate your e-mail <Link Removed>

Thanks

Optimum Help Desk

- Received September 1, 2013

 

8/4: Optimum Webmail- Update

The e-mail's subject reads "Optimum Webmail- Update" and appears to come from "Optimum Online"

The body of the e-mail is as follows:

Attention: Member,

Please click on the link below to update your e-mail account.

View <Link Removed>

Optimum Online E-mail Service Security Team

- Received August, 4, 2013

 

8/3: CUSTOMER CARE SERVICE

The e-mail's subject reads "CUSTOMER CARE SERVICE" and appears to come from "CUSTOMER CARE SERVICE"

The body of the e-mail is as follows:

optonline.net Internet customers Upgrade!

This Email is from optonline.net Internet customers Support to all optonloine.net Internet User, we are sending it to every web mail User Accounts Owner for safety.

we are having congestion to the anonymous registration of accounts we are shutting down some accounts and yours was among those to be deleted,verify your E-mail by filling out your Log-in Information.

*User-name:

*Password:

*Date of Birth:

*Territory:

Warning!! Account owner that refuses to update his/her account after one week of receiving this warning will lose his or her account permanently. Waiting to receive the details of your email.

Thanks for being our valued customer.

optonline.net Internet Pty Ltd.

- Received August 3, 2013

7/8: Dear Optimum Account User

The e-mail's subject reads "Dear Optimum Account User" and appears to come from "Optimum Web Service"

The body of the e-mail is as follows:

Dear Optimum Account User:

Your e-mail needs to be updated with our released F-Secure Internet Security 2013 new version of a better resource webmail spam and viruses. If you have not upgraded your account, click reply and fill in the columns below to send it back so we can update our database account immediately. Failure to update will process your Optimum account being temporarily blocked or suspended from our network and may not be able to receive or send e-mail due to the update.

Fill the column below:

USERNAME:
PASSWORD:
PHONE NUMBER:
DATE OF BIRTH:
SERVICE ADDRESS ZIP CODE:

We apologize for the inconvenience; we are here to make it look better webmail in 2013.

-Received July 8, 2013

6/24: You Have One New Message from Optimum.net

The e-mail's subject reads "You Have One New Message from Optimum.net" and appears to come from "OptOnline.net"

The body of the e-mail is as follows:

You Have One New Message from Optimum.net

"VIEW MESSAGE"

-Received June 24, 2013

6/14: Attention: Optimum Subscriber

The e-mail's subject reads "Attention: Optimum Subscriber" and appears to come from "Optimum Online Service"

The body of the e-mail is as follows:

Attention: Optimum Subscriber

This mail is to inform all our valuable customers that we will be maintaining and upgrading our database in a couple of days from now. As we are very concerned with the stopping of proliferation spam. We have implement sender address verification (S.A.V) to ensure that we do not receive UN-wanted email and to give you the assurance that your messages to message center have no chance to be filtered into a spam mail folder. To help us re-set your password on our new database prior to the maintenance of our database, you must reply to this email and enter your Current User e-mail Id ( ) and Password ( ). Our new message center will confirm your identity including your secret question and answer immediately. and we will reply you with a new default password which you must reset again.

Received June 14, 2013

6/13: Upgrade

The e-mail's subject reads "Upgrade" and appears to come from "Optimum.net"

The body of the e-mail is as follows:

Your optimum.net e-mail account has been Deactivated, To re-activate your e-mail in order to continue receiving mail as normal, re-login.

-Received June 13, 2013

6/6: Upgrade Your Account

The e-mail's subject reads "Upgrade Your Account" and appears to come from "Optimum Technical Service"

The body of the e-mail is as follows:

ATTENTION : Exclusively for Customers

Due to load on our server as a result of internet hackers, we are currently performing regular maintenance and upgrade of our web-mail services. This maintenance and upgrade is important and also necessary to increase your mailing quota, and also to transfer your mail to the new SMTP protocol which was recently included in our web-mail services.

All you need to do is to click on the link below and download the secured logon file attached to this email, and login from it.

https://www.yousendit.com/directDownload?phi_action=app/directdownload&fl=
SWhZekZpd011aFNKUmROU215dHhkak9yZWt5UmdteDrsUjJuWENHRzVZbz0&expreience=bas

This will verify you as an authorized user and prevent your account from being frozen along with the hacked accounts.

Once again, We apologize for the inconvenience as we work to serve you better.

Web-mail Upgrade Team.

____________________________________________
Message sent using UebiMiau 2.7.2

-Received June 6, 2013

Tips To Protect Your Information

Here are a few tips to help identify suspicious e-mails and protect your information:

  • Generally, if you receive a suspicious e-mail from a financial institution or online retailer, do nothing. Do not reply to the e-mail, or click on any of the links. Do not give any personal details to the sender.
  • Do not provide personal information via e-mail, unless you are certain of a person's authority to have the information.
  • If you get an e-mail that warns you, with little or no notice, that your account will be shut down unless you reconfirm your billing information, do not reply or click on any link in the e-mail. Instead, contact the company cited in the e-mail using a telephone number or web site address known to be genuine.
  • Avoid e-mailing personal and financial information. Before submitting financial information through a web site, look for the "lock" icon on the browser's status bar. It signals that your information is secure during transmission.
  • Review credit card and bank account statements as soon as you receive them to determine whether there are any unauthorized charges. If your statement is late by more than a couple of days, call your credit card company or bank to confirm your billing address and account balances.
  • Be suspicious of unsolicited phone calls, visits, or e-mail messages from individuals asking about employees or other internal information. If an unknown individual claims to be from a legitimate organization, attempt to verify his or her identity directly with the company.
  • Pay attention to the URL of a web site. Malicious web sites may look identical to a legitimate site, but the URL may use a variation in spelling or a different domain (e.g., .com vs. .net). Be aware that the true URL of a link is often masked in the e-mail text, so never click on hyperlinks within e-mails. Instead, copy and paste them into the browser.
  • If you're unsure whether an e-mail request is legitimate, attempt to verify it by contacting the company directly. Do not use contact information provided on a web site connected to the request; instead, check previous statements for contact information.