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How to Make Calls Remotely (While Away From Home)

To use Optimum Voice International from outside your home - Remote Dialing - you will need to first set up an International Calling PIN. For instructions on setting up an International Calling PIN, click here. Once you've done that, just register your numbers for Remote Dialing from your home computer as per the instructions below and start calling!



Watch a tutorial on International Calling and Remote Dialing

Register Numbers for Remote Dialing

You just need to register the phone number from which you plan to call from while away from home. You may register up to five phone numbers for Remote International Calling. To register a phone number:

  1. Log into the Optimum Voice Homepage.
  2. From the Phone menu in the top navigation, click on International, then click on Settings, then select Set Up Remote Dialing
  3. Enter phone number that you want to register then click Authorize.
  4. You can repeat this process for a total of 5 numbers
  5. To Save all the numbers, click Done.


Making an International Call with Remote Dialing

To use remote dialing, follow these steps:

  1. Dial 1-917-529-5500 from any phone.
  2. Enter your 10-digit Optimum Voice phone number.
    Note: If the system recognizes that you are calling from a phone number that you have previously authorized for remote dialing, you will skip this step.
  3. Enter your International Calling PIN. If you have not set up an International Calling PIN, click here for instructions.
  4. Enter the international phone number you wish to call.


Remove Numbers from Remote Dialing

You can also remove numbers that have been previously added to be used for remote international calling.

  1. Log into the Optimum Voice Homepage.
  2. From the Phone menu in the top navigation, click on International, then click on Settings, then select Set Up Remote Dialing
  3. In order to delete a number from the Registered Numbers section, click on Delete next to the phone number.
  4. Click Done.