Support
Troubleshooting & Support.
Learn how to fix common Altice One App or Apple TV issues:
- Apple TV is not responding/how to restart the Apple TV
- Charge your Siri Remote
- Connecting your in-home WiFi network to your Apple TV
- Having video and/or audio Issues?
- Pairing your Siri Remote
- Altice One App FAQ
Need more help?
Message with an Optimum Expert for support on the Altice One App on Apple TV.
For support on Apple TV, visit Apple Support.