My Optimum
View WiFi, pay, and get help.
My Optimum
View WiFi, pay, and get help.

Total Care is the ultimate support plan for all your services and connected devices in your home.

Download the Asurion App for even faster access to your virtual help desk.

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No-fee Optimum service visits (an $80 savings)

Save big by avoiding unexpected service visit fees.

Whether your pet damaged a connection, or you accidentally snipped a wire while moving furniture, we cover repairs for inside wiring, jacks, connectors, and more!

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Tech support for your connected devices

Need assistance with your devices?

Our Tech Advisor experts are available via phone or chat to help you seamlessly connect and use all your devices, from home theater systems to smart home devices and printers.

Contact us

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Priority status & call routing 7 days a week

Experience priority call routing when you reach out to us for any reason.

As a Total Care customer, we ensure swift handling of your issues to provide you with the best support possible.


For Total Care terms and conditions, click here.