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Need help setting up your new device?

You're in the right place.
This is where you find out how to make that shiny new gadget do everything Optimum.

Before you click on a device, make sure you have an Optimum ID, the gateway to all things Optimum.
More about Optimum IDs


TV

Get amazing HD picture

So, you got a brand-new HDTV. Lucky you. Watch the Connecting to HD tutorial to get the best HD signal possible. See what equipment you'll need and how to connect it as well as how to adjust your picture format settings.

optimum.net/picturequality

On Demand
DVR
Crystal-clear

If you have DVR service and an HD cable box, you can record and watch your favorite shows in stunning HD. Or, check out what is On Demand and choose from tons of programs already included with your Optimum subscription.

Find out how

Access your wireless home network

If you have a Smart TV, it does much more than just TV. Connect it to your wireless home network to unleash cool features.

Find out how

Setup Instructions Close

    1.
  • Follow your new TV manufacturer's guide to open the WiFi settings.
    2.
  • Select your home wireless network name (SSID).
    3.
  • Sign in using your wireless network password.

          Still need help? Live Chat with us.

Setup InstructionsClose

    1.
  • To access On Demand:
    • – Tune to channel 500 or press the iO button on your remote
    • – Select On Demand from the main menu.
    2
  • If you don't have Multi-Room DVR and would like to order, simply tune to channel 905.

Watch TV to GO

Some TV networks offer their programming via apps. If you have a Smart TV or a digital device that connects to the internet to stream entertainment, check and see if your device has an app store.

Find out how

Setup Instructions Close

    1.
  • Browse Apps from your new Smart TV.
    2.
  • Download and install the App you want to view.
    3.
  • Follow the on screen instructions to activate the App and start watching. You'll need your Optimum ID and password to complete the registration.

iPad, Kindle Fire and tablets

Access your wireless home network

With your wireless router, enjoy being untethered with your new iPad, Kindle Fire or tablet anywhere in your home.

Find out how

Connect at Optimum WiFi hotspots

Hitting the road? Take your new iPad, Kindle Fire or tablet with you and connect at our expanding network of over 400,000 Optimum WiFi hotspots along the way.

Find out how

Download the Optimum App

Watch live TV and On Demand on your new iPad, Kindle Fire or tablet anywhere in your home. You can even manage your DVR or use the app as a remote. Check out the current list of supported Android devices here.

Find out how

Setup InstructionsClose

    2.
  • Select the download button and follow the instructions to download the app.

Setup InstructionsClose

    1.
  • Visit optimum.net/wifi on your new device to find indoor and outdoor Optimum hotspots all over the area.

  1. iPad users can download the WiFi Hotspot Finder App at the Apple App Store.
  2. Android users can download the Optimum WiFi Register App at the Google Play store.
    3.
  • If you're an iPad user, launch your browser and sign in with your Optimum ID and password. Be sure to select “automatic sign in” so your device will be recognized in the future.
    4.
  • Depending on your level of service, you can register anywhere from five to fifteen devices and you can manage all of them from your home computer by visiting optimum.net/mydevices

Setup InstructionsClose

    1.
  • Open the WiFi or wireless network settings on your new device.
    2.
  • Select your wireless network name (SSID).
    3.
  • Sign in using your wireless network password.

          Still need help? Live Chat with us

Watch TV to GO

Watch your favorite shows from over 70 networks on your new iPad, Kindle Fire or tablet when you're on the run. You can log in anywhere you have an internet connection.

Find out how

Setup InstructionsClose

    2.
  • Browse the site and select a network that's part of your current TV subscription. If you're an HBO subscriber, click HBOGO. Showtime watcher? Try Showtime Anytime.
    3.
  • Follow the instructions or links to download the app or visit the app store for your device.

Smartphone

Access your wireless home network

Connect your smartphone to your wireless home network to save on cellular data charges.

Find out how

Connect at Optimum WiFi hotspots

Optimum WiFi hotspots can help save big bucks on cellular data charges when you're out and about. Just connect to WiFi at our expanding network of over 400,000 Optimum hotspots.

Find out how

Download the Optimum App

Watch live TV and On Demand on your new Smartphone anywhere in your home. You can even manage your DVR on the go or use the app as a remote. Check out the current list of supported Android devices here.

Find out how

Setup Instructions Close

    1.
  • Open the WiFi settings on your new smartphone and turn on WiFi.
    2.
  • Select your wireless network name (SSID).
    3.
  • Sign in using your wireless network password.

          Still need help? Live Chat with us.

Setup Instructions Close

    1.
  • Visit optimum.net/wifi on your new device to find indoor and outdoor Optimum hotspots all over the area.

  1. iPhone users can download the WiFi Hotspot Finder App at the Apple App Store
  2. Android users can download the Optimum WiFi Register App at the Google Play store
    3.
  • Then launch your browser and sign in with your Optimum ID and password. Be sure to select “automatic sign in” so your device will be recognized in the future.
    4.
  • Depending on your level of service, you can register anywhere from five to fifteen devices and you can manage all of them from your home computer by visiting optimum.net/mydevices

Setup Instructions Close

    2.
  • Select the download button and you'll be directed to the Apple Store or Google Play store to download the app.

Watch TV to GO

Turn your Smartphone into a TV when you're not home and watch your favorite shows from over 70 networks. Log in anywhere you have an internet connection.

Find out how

Setup Instructions Close

    2.
  • Browse the site and select a network that's part of your current TV subscription. If you're an HBO subscriber, click HBOGO. Showtime watcher? Try Showtime Anytime.
    4.
  • Follow the instructions or links to download the app or visit the app store for your device.

Laptop

Access your wireless home network

Make your laptop even more portable when you connect through your wireless home network.

Find out how

Connect at Optimum WiFi hotspots

Login at our expanding network of over 400,000 Optimum WiFi hotspots and catch up on emails while you're at the park or local shop.

Find out how

Download the Optimum App

When you use the Optimum App on your new laptop, you can watch live TV in every room in the house and even manage your DVR.

Find out how

Setup Instructions Close

    1.
  • On your laptop, visit optimum.net/app and make sure your laptop meets the minimum requirements.
    3.
  • Follow the instructions to download the Optimum App.

Setup Instructions Close

    2.
  • Download and install the WiFi Register App.
    3.
  • Follow the instructions to register your new device.
    4.
  • Next time you're out and about at an Optimum hotspot, select ‘optimumwifi’ in your device's wireless settings.

          Help accessing your device settings.

    5.
  • Depending on your level of service, you can register anywhere from five to fifteen devices. And you can manage all of them from your home computer by visiting optimum.net/mydevices

Setup Instructions Close

    1.
  • Open the WiFi or wireless network settings on your new laptop.
    2.
  • Select your wireless network name (SSID).
    3.
  • Sign in using your wireless network password.

          Still need help? Live Chat with us.

Watch TV to GO

Sure, that new laptop makes you more productive, but what about downtime? Watch TV shows from over 70 networks anywhere there's an internet connection.

Find out how

Setup Instructions Close

    2.
  • Browse the site and select a network that's part of your current TV subscription. If you're an HBO subscriber, click HBOGO. Showtime watcher? Try Showtime Anytime.
    4.
  • Follow the instructions to start watching.

Gaming System

Access your wireless home network

You're a console player, huh? Nice new system. Follow the steps below to connect to your home wireless network and you'll be trash-talking with your gaming buddies in no time.

Find out how

Connect at Optimum WiFi hotspots

You got a new handheld game. Of course you'll want to play against your friends wherever you are. Leave the house and let Optimum connect you to the action at our expanding network of over 400,000 Optimum WiFi hotspots.

Find out how

Watch TV to GO

Some consoles don't just play the latest games, they can bring you movies and TV shows, too.

Find out how

Setup Instructions Close

    1.
  • Browse Apps from your new gaming device
    2.
  • Download and install the App you want to view.
    3.
  • Follow the on screen instructions to sign into the App and start watching. You'll need your Optimum ID and password to complete the registration.

Setup Instructions Close

    1.
  • For portable gaming systems visit optimum.net/mydevices on your home computer and register your device. You'll need the MAC Address of your new gaming system which is likely found in device system settings. A MAC Address is a unique 12-character identifier for a WiFi enabled device.

    Select your device for help on finding the MAC Address.
    Sony PSP
    Nintendo DS

    2.
  • After you've registered your portable gaming system, the next time you're out and about at an Optimum hotspot, select ‘optimumwifi’ in your WiFi settings and you'll connect automatically.
    3.
  • Depending on your level of service, you can register anywhere from five to fifteen devices and you can manage all of them from your home computer by visiting optimum.net/mydevices.

Setup Instructions Close

    1.
  • Open the WiFi settings for your gaming system.
    2.
  • Select your wireless network name (SSID).
    3.
  • Sign in using your wireless network password.

          Still need help? Live Chat with us.


Gadget

Connect at Optimum hotspots

What about your WiFi camera card. GPS. Maybe you even got Google Glass! You can connect those too.

Find out how

Access your wireless home network

And if you're really on the cutting edge and got a fancy smart refrigerator or web-controlled home heating systems, here's your chance to get hooked up.

Find out how

Setup Instructions Close

    1.
  • If your gadget has built in WiFi, open up the WiFi settings. See your manufacture's manual for instructions.
    2.
  • Select your home wireless network name (SSID).
    3.
  • Sign in using your wireless network password.

          Still need help? Live Chat

Setup Instructions Close

    1.
  • For gadgets with built in WiFi visit optimum.net/mydevices on your home computer and register your device. You'll need the MAC Address of your new gadget which is likely found in device system settings. A MAC Address is a unique 12-character identifier for a WiFi enabled device.
    2.
  • After you've registered your gadget, the next time you're out and about at an Optimum hotspot, select ‘optimumwifi’ in your WiFi settings and you'll connect automatically.
    3.
  • Depending on your level of service, you can register anywhere from five to fifteen devices. And you can manage all of them from your home computer by visiting optimum.net/mydevices.