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Need help setting up your new device?

You're in the right place.
This is where you find out how to make that shiny new gadget do everything Optimum.

Before you click on a device, make sure you have an Optimum ID, the gateway to all things Optimum.
More about Optimum IDs


TV

Get amazing HD picture

So, you got a brand-new HDTV. Lucky you. Watch the Connecting to HD and Picture Quality tutorials to get the best HD experience possible. See what equipment you'll need and how to connect it as well as how to adjust your picture format settings.

optimum.net/picturequality

Watch On Demand and DVR recordings

If you have DVR service and an HD cable box, you can record and watch your favorite shows in stunning HD. Or, check out what is On Demand and choose from tons of programs already included with your Optimum subscription.

Find out how

Access your
wireless home network

If you have a Smart TV, it does much more than just TV. Connect it to your wireless home network to unleash cool features.

Find out how

Setup Instructions Close

    1.
  • Follow your new TV manufacturer's guide to open the WiFi settings.
    2.
  • Select your home wireless network name (SSID).
    3.
  • Sign in using your wireless network password.

          Still need help? Live Chat with us.

Setup InstructionsClose

    1.
  • To access On Demand:
    • – Tune to channel 500 or press the iO button on your remote
    • – Select On Demand from the main menu.
    2
  • If you don't have Multi-Room DVR and would like to order, simply tune to channel 905.

Access
Network Apps

Some TV networks offer their programming via apps. If you have a Smart TV or a digital device that connects to the internet to stream entertainment, check and see if your device has an app store.

Find out how

Setup Instructions Close

    1.
  • Browse Apps from your new Smart TV.
    2.
  • Download and install the App you want to view.
    3.
  • Follow the on screen instructions to activate the App and start watching. You'll need your Optimum ID and password to complete the registration.

iPad, Kindle Fire and tablets

Access your
wireless home network

With your wireless router, enjoy being untethered with your new iPad, Kindle Fire or tablet anywhere in your home.

Find out how

Connect at
Optimum WiFi hotspots

Hitting the road? Take your new iPad, Kindle Fire or tablet with you and connect at our expanding network of over 1 million Optimum WiFi hotspots along the way.

Find out how

Download the
Optimum App

Watch TV on your new iPad, Kindle Fire or tablet, anywhere there's internet, whether you're at home and on the go. You can manage your DVR when you're away from home and even use the Optimum App as a remote for your TV.

Find out how

Setup InstructionsClose

    1.
  • On your device, visit optimum.net/app. Check out the current list of supported Android devices here.
    2.
  • Select the download button and follow the instructions to download the app.

Setup InstructionsClose

    1.
  • Visit optimum.net/wifi on your new device to find indoor and outdoor Optimum hotspots all over the area.

  1. iPad users can download the WiFi Hotspot Finder App at the Apple App Store.
  2. Android users can download the Optimum WiFi Register App at the Google Play store.
    3.
  • If you're an iPad user, launch your browser and sign in with your Optimum ID and password. Be sure to select “automatic sign in” so your device will be recognized in the future.
    4.
  • Depending on your level of service, you can register anywhere from five to fifteen devices and you can manage all of them from your home computer by visiting optimum.net/mydevices

Setup InstructionsClose

    1.
  • Open the WiFi or wireless network settings on your new device.
    2.
  • Select your wireless network name (SSID).
    3.
  • Sign in using your wireless network password.

          Still need help? Live Chat with us

Keep your tablet safe wherever you connect

Download internet protection powered by McAfeeŽ and protect your new tablet against viruses and online threats. It's included at no additional cost for Optimum Online customers.

Find out how

Setup Instructions Close

    1.
  • Visit optimum.net/protect from your home computer on your PC or Mac and click the Sign in to download button.
    3.
  • Click on the + icon and select the type of device you'd like to protect. You can protect up to 20 devices.
    4.
  • Follow the simple step-by-step instructions until your download is complete.

Smartphone

Access your
wireless home network

Connect your smartphone to your wireless home network to save on cellular data charges.

Find out how

Connect at
Optimum WiFi hotspots

With an expanding network of over 1 million WiFi hotspots, Optimum keeps you connected and helps you save big on cellular data charges.

Find out how

Download the
Optimum App

Watch TV on your new smartphone, anywhere there's internet, whether you're at home or on the go. You can manage your DVR when you're away from home and even use the Optimum App as a remote for your TV.

Find out how

Setup Instructions Close

    1.
  • Open the WiFi settings on your new smartphone and turn on WiFi.
    2.
  • Select your wireless network name (SSID).
    3.
  • Sign in using your wireless network password.

          Still need help? Live Chat with us.

Setup Instructions Close

    1.
  • Visit optimum.net/wifi on your new device to find indoor and outdoor Optimum hotspots all over the area.

  1. iPhone users can download the WiFi Hotspot Finder App at the Apple App Store
  2. Android users can download the Optimum WiFi Register App at the Google Play store
    3.
  • Then launch your browser and sign in with your Optimum ID and password. Be sure to select “automatic sign in” so your device will be recognized in the future.
    4.
  • Depending on your level of service, you can register anywhere from five to fifteen devices and you can manage all of them from your home computer by visiting optimum.net/mydevices

Setup Instructions Close

    1.
  • On your Smartphone, visit optimum.net/app. Check out the current list of supported Android devices here.
    2.
  • Select the download button and you'll be directed to the Apple Store or Google Play store to download the app.

Keep your phone safe
wherever you connect

Secure your data and your smartphone with internet protection powered by McAfeeŽ. It's included at no additional cost for Optimum Online customers.

Find out how

Setup Instructions Close

    1.
  • Visit optimum.net/protect from your home computer on your PC or Mac and click the Sign in to Download button.
    3.
  • Click on the + icon and select the type of device you'd like to protect. You can protect up to 20 devices.
    4.
  • Follow the simple step-by-step instructions until your download is complete.

Laptop

Access your
wireless home network

Make your laptop even more portable when you connect through your wireless home network.

Find out how

Connect at
Optimum WiFi hotspots

Login at our expanding network of over 1 million Optimum WiFi hotspots and catch up on emails while you're at the park or local shop.

Find out how

Download the
Optimum App

When you use the Optimum App on your new laptop, you can watch live TV in every room in the house and even manage your DVR.

Find out how

Setup Instructions Close

    1.
  • On your laptop, visit optimum.net/app and make sure your laptop meets the minimum requirements.
    3.
  • Follow the instructions to download the Optimum App.

Setup Instructions Close

    2.
  • Download and install the WiFi Register App.
    3.
  • Follow the instructions to register your new device.
    4.
  • Next time you're out and about at an Optimum hotspot, select ‘optimumwifi’ in your device's wireless settings.

          Help accessing your device settings.

    5.
  • Depending on your level of service, you can register anywhere from five to fifteen devices. And you can manage all of them from your home computer by visiting optimum.net/mydevices

Setup Instructions Close

    1.
  • Open the WiFi or wireless network settings on your new laptop.
    2.
  • Select your wireless network name (SSID).
    3.
  • Sign in using your wireless network password.

          Still need help? Live Chat with us.

Watch TV to GO

Sure, that new laptop makes you more productive, but what about downtime? Watch TV shows from over 70 networks anywhere there's an internet connection.

Find out how

Keep your laptop safe wherever you connect

Download internet protection powered by McAfeeŽ and protect your new laptop against viruses and online threats. Its included at no additional cost for Optimum Online customers.

Find out how

Setup Instructions Close

    2.
  • Browse the site and select a network that's part of your current TV subscription. If you're an HBO subscriber, click HBOGO. Showtime watcher? Try Showtime Anytime.
    4.
  • Follow the instructions to start watching.

Setup Instructions Close

    1.
  • Visit optimum.net/protect from your home computer on your PC or Mac and click the Sign in to download button.
    2.
  • You may be asked to sign in with your Optimum ID and to provide a valid email address if we don't have one on file for you.
    3.
  • If you have another security program loaded on the device, internet protection powered by McAfee® will automatically detect and remove it for you.
    4.
  • A scan of your computer is done to manage the removal of an malware that may reside on the system. This is necessary because some malware disables security components if it is not removed. Depending on your system and/or device, download time will vary. When completed, the My Account portal opens.
    5.
  • Click the + icon on the My Account page and select the type of device you'd like to protect. For more information on adding a device for protection click here.

Gaming System

Access your
wireless home network

You're a console player, huh? Nice new system. Follow the steps below to connect to your home wireless network and you'll be trash-talking with your gaming buddies in no time.

Find out how

Connect at
Optimum WiFi hotspots

You got a new handheld game. Of course you'll want to play against your friends wherever you are. Leave the house and let Optimum connect you to the action at our expanding network of over 1 million Optimum WiFi hotspots.

Find out how

Access
Network Apps

Some consoles don't just play the latest games, they can give you access to TV network Apps so you can watch your favorite shows.

Find out how

Setup Instructions Close

    1.
  • Browse Apps from your new gaming device
    2.
  • Download and install the App you want to view.
    3.
  • Follow the on screen instructions to sign into the App and start watching. You'll need your Optimum ID and password to complete the registration.

Setup Instructions Close

    2.
  • After you've registered your portable gaming system, the next time you're out and about at an Optimum hotspot, select ‘optimumwifi’ in your WiFi settings and you'll connect automatically.
    3.
  • Depending on your level of service, you can register anywhere from five to fifteen devices and you can manage all of them from your home computer by visiting optimum.net/mydevices.

Setup Instructions Close

    1.
  • Open the WiFi settings for your gaming system.
    2.
  • Select your wireless network name (SSID).
    3.
  • Sign in using your wireless network password.

          Still need help? Live Chat with us.


Gadget

Connect at
Optimum hotspots

What about your wireless printer, wireless speakers or GPS? Maybe you even got Google Glass. You can connect all of those, too.

Find out how

Access your
wireless home network

If you're really on the cutting edge and got a cool new smart refrigerator or a web-controlled heating system, here's your chance to connect them, too

Find out how

Setup Instructions Close

    1.
  • If your gadget has built in WiFi, open up the WiFi settings. See your manufacture's manual for instructions.
    2.
  • Select your home wireless network name (SSID).
    3.
  • Sign in using your wireless network password.

          Still need help? Live Chat

Setup Instructions Close

    1.
  • For gadgets with built in WiFi visit optimum.net/mydevices on your home computer and register your device. You'll need the MAC Address of your new gadget which is likely found in device system settings. A MAC Address is a unique 12-character identifier for a WiFi enabled device.
    2.
  • After you've registered your gadget, the next time you're out and about at an Optimum hotspot, select ‘optimumwifi’ in your WiFi settings and you'll connect automatically.
    3.
  • Depending on your level of service, you can register anywhere from five to fifteen devices. And you can manage all of them from your home computer by visiting optimum.net/mydevices.