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Information Regarding Smart Router Range Extender

In certain circumstances, determined in Cablevision's sole discretion, a Smart Router Range Extender ("Range Extender") may be required* to connect wirelessly to Optimum Online services. In these circumstances, Cablevision will professionally install a wired Range Extender connection directly to the Optimum Smart Router, in an area appropriate for the specific service location as determined in Cablevision's sole discretion. Subscriber agrees to provide Cablevision with access to the service location to perform such installation. A monthly Range Extender equipment fee of $4.95 applies.

Subscriber understands and agrees that where a Range Extender is required, the Optimum-recommended installation method is through a wired connection directly to the Optimum Smart Router. Subscriber understands and agrees that wireless Range Extender installations are not recommended by Cablevision and such wireless installations may not successfully resolve any or all wireless signal strength and/or wireless signal range-related issues (issue list not exhaustive). Cablevision continues to recommend a wired installation to best resolve wireless connectivity issues within your service location.


*NOTE: Only required Range Extender installations are performed and such installations do not incur an additional fee. Range Extender is only available to Optimum Smart Router customers.


Effective November 17, 2015