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Security Advisories

 

Security News and Updates

Security Alert: Uninstall QuickTime for Windows

According to the U.S. Department of Homeland Security, it was recently discovered that, if a customer has QuickTime for Microsoft Windows installed on their PC, it could allow online attackers to easily infect their computer when browsing compromised or malicious websites. QuickTime for Windows is an Apple product, and Apple is no longer providing support or security fixes for it. Therefore, security software companies and the U.S. Department of Homeland Security recommend that customers uninstall QuickTime for Windows to protect themselves from potential online threats. Customers with QuickTime for Mac are not affected by this issue.

Many web browsers, including Internet Explorer, Mozilla Firefox, and Google Chrome, provide media player functionality similar to that of QuickTime and can serve as alternatives going forward.

For more information, or to learn how to uninstall QuickTime for Windows, please visit:

https://blogs.mcafee.com/consumer/consumer-threat-notices/quick-time-uninstall-quicktime-windows/

 

 

Be aware of seasonal IRS scams

As we head into a new calendar year and approach the common April 15th filing deadline for income taxes, Optimum customers should be aware that scammers have continued to evolve tax season-related schemes. The U.S. Government's Internal Revenue Service (IRS) does not solicit payments from people via email or websites. The IRS does not accept payments on pre-paid debit cards (such as GreenDot or similar).

If you have received a phone call or email claiming to be from the U.S. Government or the IRS that requests you to make a payment using a pre-paid debit card, please be aware that this request is fraudulent. Do not follow the links provided in these e-mails. Callers that ask you to visit websites or type commands into your computer could be attempting to infect your computer with malware that could allow the scammers to access your computer, render your files (documents, photos, etc.) inaccessible, detect the passwords you type, and commit other fraudulent activities.

As your security is very important to us, we encourage you to:

  • Be wary of unsolicited calls and emails asking you for payments, especially using pre-paid debit cards.
  • Be wary of telephone calls and emails requesting payment or personal information by individuals claiming to be from government agencies.
  • Use a quality security suite that includes anti-malware, browser protection, and a password manager. Optimum offers internet protection powered by McAfee, at no cost to Optimum Online customers, that provides these features on up to 20 devices. Visit http://www.optimum.net/protect for more information and to download the software.

For more information about IRS-related and other phishing schemes, visit the following:

https://malwaretips.com/blogs/green-dot-moneypak-virus/
https://www.irs.gov/uac/Dont-Take-the-Bait-Avoid-Phishing-and-Malware-to-Protect-Your-Personal-Data
http://home.mcafee.com/advicecenter/?id=ad_spam_ttps



Your Computer Is Infected Phone Scam

At Optimum, the security of your computer and personal information is our priority, so we're advising our customers to be aware of a phone scam that is targeting computer users. The scam usually begins with a phone call from someone claiming to be a tech support expert from Microsoft, Optimum or some other well-known technology company. The "expert" claims that your computer is infected with a virus or is sending error messages. In order to fix the "problem," the scammer asks for remote access to your computer to check for threats. Once the scammer is given access, they not only have access to all your information, they also seek a fee for the "service" provided.

Optimum never makes unsolicited phone calls to our customers. If you get a call from someone who claims to be tech support, hang up and call Optimum directly using the Customer Support number listed here. Please keep in mind that web search or directory service for the Optimum Customer Support phone number might yield fraudulent results, which could lead you contacting a scammer unwittingly. For your safety, please make this page your first stop to find all the correct, secure and verified contact information to reach us 24 hours a day.

Thanks for being an Optimum customer.


Fake FBI/Department of Justice Message

Optimum customers are advised to be aware of a recent virus, that once loaded on a computer, displays a page claiming a copyright violation has occurred. This page "freezes" the infected machine, and demands payment of a fine to restore normal access.

If you are experiencing this issue on your computer, do not follow payment instructions.
 

For more information:

http://malwaretips.com/blogs/green-dot-moneypak-virus/

http://www.microsoft.com/security/portal/threat/encyclopedia/entry.aspx?Name=Trojan:Win32/Reveton.A

http://www.f-secure.com/v-descs/trojan_w32_reveton.shtml

 

Protecting your email

Tips To Protect Your Information

Here are a few tips to help identify suspicious e-mails and protect your information:

  • Generally, if you receive a suspicious e-mail from a financial institution or online retailer, do nothing. Do not reply to the e-mail, or click on any of the links. Do not give any personal details to the sender.
  • Do not provide personal information via e-mail, unless you are certain of a person's authority to have the information.
  • If you get an e-mail that warns you, with little or no notice, that your account will be shut down unless you reconfirm your billing information, do not reply or click on any link in the e-mail. Instead, contact the company cited in the e-mail using a telephone number or web site address known to be genuine.
  • Avoid e-mailing personal and financial information. Before submitting financial information through a web site, look for the "lock" icon on the browser's status bar. It signals that your information is secure during transmission.
  • Review credit card and bank account statements as soon as you receive them to determine whether there are any unauthorized charges. If your statement is late by more than a couple of days, call your credit card company or bank to confirm your billing address and account balances.
  • Be suspicious of unsolicited phone calls, visits, or e-mail messages from individuals asking about employees or other internal information. If an unknown individual claims to be from a legitimate organization, attempt to verify his or her identity directly with the company.
  • Pay attention to the URL of a web site. Malicious web sites may look identical to a legitimate site, but the URL may use a variation in spelling or a different domain (e.g., .com vs. .net). Be aware that the true URL of a link is often masked in the e-mail text, so never click on hyperlinks within e-mails. Instead, copy and paste them into the browser.
  • If you're unsure whether an e-mail request is legitimate, attempt to verify it by contacting the company directly. Do not use contact information provided on a web site connected to the request; instead, check previous statements for contact information.

Notice About Phishing Scams

It has come to our attention that some of our customers may have recently received an e-mail falsely representing that it was from Optimum Online, requesting customers to reply with their Optimum Online password. E-mails such as this, referred to as "phishing" e-mails, typically attempt to fraudulently acquire sensitive information, such as usernames, passwords, credit card details or other personal information, by claiming such information is required for account verification, to prevent account termination or some other course of action in connection with your account.

As a policy, Optimum Online will never contact customers via e-mail requesting personal information or passwords.

If you have already responded to an e-mail of this nature and released your Optimum Online password or other personal information, you should consider the information compromised. You may change your e-mail password online using the Reset password page. You may also call your local Customer Support Center.

 

Latest Phishing Scams


9/21: 
Attention: Optimum Email Users

From: Optimum Customer Service <serviceoffer15@gmail.com 
Date: September 21, 2016 at 1:47:10 PM EDT
To: undisclosed-recipients: ;
Subject: Attention: Optimum Email Users
 
Attention: Optimum Email Users
We regret any inconvenience this may cause our email users.
We are upgrading our database storage facility without shutting down
the old Server(NT06717) to a new and better Server(NT21766),hence the
reason for the request and
notification. We apologize for any inconvenience this will cause our
respected email users. You are to fill the details below to enable us
upgrade and verify from the old server. It is secure and safe and you
can change your information 150 hours after you receive email from us
of confirmation.
 
  FILL THE DETAILS BELOW OR ANYWHERE IN THE MAIL
 
  Full Name:
  User name :
  Password :
  Address :
  Zip Code:
  Phone Number:
  DOB :
 
  Security Question 1 :
  Answer 1 :
  Security Question 2 :
  Answer 2 :
  Security Question 3 :
  Answer 3 :
 
  Attention!!! Account owner that does not update his or her account
  within a given period of time after receiving this Notification will
  make most of our services to you inactive And Might not be able to
  access E-mail. Thank you for using Optimum Online Email Login.
  Notification Code:BC1G43TRJ
  Help Desk.
 

9/19: Important update from Optimum.
Subject: Important update from Optimum.
Date: 09/19/16 08:22:23 AM
From: "Optimum" <Email Removed>

Important update from Optimum
 

Dear Optimum Value Customer,

Your E-mail account will soon exceed its limit. We recommends you to Upgrade and Verify your account to prevent your email from being De-activated within 24hrs kindly upgrade for verification.
                                                                                                 

Important Update <link removed>
 

This is to improve our service quality. We are sorry for inconveniences
 

Thanks for choosing Optimum.

FAQ               
You?ve got questions.
We?ve got answers.

Learn more at optimum.net/support

Please do not reply to this email as this mailbox is not monitored.

All trademarks and service marks are the property of their respective owners. Optimum, the Optimum family of marks and Optimum logos are registered trademarks of CSC Holdings, LLC. 2016 CSC Holdings, LLC. 1111 Stewart Ave., Code Optimum, Bethpage, NY 11714.
 

Customer Privacy Notice
Unsubscribe


9/19: 
Un-Authorized Sign-In Alert!

From: Optimum Support [mailto:support@optimum.net]
Sent: Monday, September 19, 2016 7:08 PM
To: noreply-support@optimum.net
Subject: Un-Authorized Sign-In Alert!
 

This is an automatic message by Optimum Email Server.


An Attempt has been made to Login to your Optimum Emailaccount from a new computer, You might not be able to send or receive new mail until you re-validate your Optimum Email. To re-validate your mailbox kindly follow the link below.
 

CLICK HERE to VERIFY your Account <Link Removed>

 

Thanks for your anticipated co-operation,
 

Optimum Support Team

---------------------------------------------------------------

2016 CSC Holdings, LLC. All rights reserved. Optimum.net,


9/16: Important update from Optimum
Subject: Important update from Optimum
Date: 09/16/16 10:04:15 AM
From: "Optimum" <Email Address Removed>

optimum. let's connect more

Important update from Optimum
 

Dear User,

This message is to bring your attention to your account storage.

Your Optimum Account has exceeded it quota-limit as set by account administrator.


This may be bring about difficulties sending or receiving new mails, Until you RE-VALIDATE your account.


To Re-validate of your account, follow this link: Re-Validate Your Mailbox <Link Removed>

 

We do understand the importance of receiving mails and we apologize for this delay.

Again, we apologize for the inconvenience.

 

Thanks for choosing Optimum.

Please do not reply to this email as this mailbox is not monitored.

All trademarks and service marks are the property of their respective owners. Optimum, the Optimum family of marks and Optimum logos are registered trademarks of CSC Holdings, LLC. 2016 CSC Holdings, LLC. 1111 Stewart Ave., Code Optimum, Bethpage, NY 11714.

Customer Privacy Notice
Unsubscribe
 

9/15: Important update from Optimum
From: Optimum <do-notreply@done.com>
Date: September 15, 2016 at 12:38:20 PM EDT
To: <Email Address Removed>

Hello,

Dear Customer Kindly Update your payment details to avoid any service Interruption.

Optimum Center <Email Address Removed> <Link Removed>
 

We are Sorry for Any Inconvenience,

Thank you.
 

9/14: Important update from Optimum
From: Optimum
Sent: Wednesday, September 14, 2016 10:34 AM
Subject: Important update from Optimum

optimum. let's connect more

Important update from Optimum

Dear User,

Security alert! Your Optimum account has been compromised. You must update it immediately or your account will be close now.

Due to this, to ensure that your email service is not interrupted, we request you to confirm and update your information today by following the link below.

Click here to update

We apologize for the inconvenience.

Thanks for choosing Optimum.

Please do not reply to this email as this mailbox is not monitored.

All trademarks and service marks are the property of their respective owners. Optimum, the Optimum family of marks and Optimum logos are registered trademarks of CSC Holdings, LLC. 2016 CSC Holdings, LLC. 1111 Stewart Ave., Code Optimum, Bethpage, NY 11714.

Customer Privacy Notice

Unsubscribe

No virus found in this message.
Checked by AVG - www.avg.com

Version: 2016.0.7797 / Virus Database: 4656/13014 - Release Date: 09/13/16
 

9/13: Re: optonline.net lawsuit
Subject: Re: optonline.net lawsuit
Date: 09/13/16 10:35:01 AM
From: <Email Address Removed>
To: "Email Address Removed"
 

Are you sure this subpoena has the correct info? can you confirm the info on this subpoena is correct?
you can find it attached, please let me know asap , before i call my layer.
 

Anonymous
 

PC Furniture Store, LLC

P: <Phone Number Removed>

F: <Fax Number Removed>
 

9/13: Important Notice
From: Optimum support
Date: September 13, 2016 at 5:18:53 PM EDT
Subject: Important Notice

Dear subscriber,

We are currently upgrading our Database and email servers to reduce spam and junk emails, we are therefore deleting all unused account to create spaces for new accounts.

CLICK HERE TO UPDATE YOUR ACCOUNT

Alternatively you can go directly to the link below:

www.optimum.net/members/billing/autopay.aspx

If you have any questions please contact our Billing Department atwww.optimum.net/contact or by sending an email to billing1@optimum.net
 

Thank you for using optimum
Warning: This email was automatically sent to You, Please do not reply back to this email.
 

2016 CSC Holdings, LLC
 

9/11: Important update from Optimum 
From: Optimum 
Subject: Important update from Optimum
Date: September 11, 2016 at 3:48:05 PM EDT
To: undisclosed-recipients:

optimum. let's connect more   

Important update from Optimum

Dear User,

This message is to bring your attention to your account storage.

Your Optimum Account has exceeded it quota-limit as set by account administrator.
This may be bring about difficulties sending or receiving new mails, Until you RE-VALIDATE your account.


To Re-validate of your account, follow this link: Re-Validate Your Mailbox


We do understand the importance of receiving mails and we apologize for this delay.


Again, we apologize for the inconvenience.

Thanks for choosing Optimum.
Please do not reply to this email as this mailbox is not monitored.

All trademarks and service marks are the property of their respective owners. Optimum, the Optimum family of marks and Optimum logos are registered trademarks of CSC Holdings, LLC. 2016 CSC Holdings, LLC. 1111 Stewart Ave., Code Optimum, Bethpage, NY 11714.

Customer Privacy Notice
Unsubscribe

9/8: New Update
From: Optimum Service Team
Subject: New Update
Date: September 8, 2016 at 6:04:12 PM EDT
To: undisclosed-recipients:

Optimum

Dear customer,

Your incoming messages were placed on hold due to our recent upgrade.

Kindly Update Now  to receive new mails that are pending.

Thanks,
Optimum Service Team

9/7: Announcement!!!
From: Optimum
Date: 09/07/16 03:57:04 AM
To: billings@optimum.net
Subject: Announcement!!!

We are currently upgrading our network and moving our servers to a more secured location. This is upgrade is needed to combat cyber attack from hackers.
All staff/employees are required to re-validate their username and password by loging in immediately to avoid any loss of personal data during this migration.

Re-confirm now >>  

Failure to re-validate your details may render your data vulnerable which may ultimately result to entire data loss.

Sincerely,
Optonline Webmail Active Directory Team

9/6: Payment Has Been Rejected
From: Optimum Billings <billings@optimum.net>
Date: September 6, 2016 at 7:55:23 PM CDT
To: billings@optimum.net
Subject: Attn; Payment Has Been Rejected

Dear Subscriber,

Your recent payment has been rejected, kindly confirm and modify your billing information with the link below

Click-Here MyBilling-authentication

We apologize for any inconveniences this might have caused you.

Optimum Online Bill Pay

--------------------------------------------------------------
2016 CSC Holdings, LLC. All rights reserved. Optimum.net,

8/31: Optimum Email Users
From: Optimum Customer Service
Date: August 31, 2016 at 12:04:55 AM EDT
To: undisclosed-recipients: ;
Subject: Attention: Optimum Email Users


We regret any inconvenience this may cause our email users. We are upgrading our database storage facility without shutting

down  the old Server (NT06717) to a new and better Server(NT21766),hence the  reason for the request and notification. We
apologize for any  inconvenience this will cause our respected email users. You are to  fill the details below to enable us upgrade and
verify from the old  server. It is secure and safe and you can change your information 150 hours after you receive email from us of
confirmation.

FILL THE DETAILS BELOW OR ANYWHERE IN THE MAIL

User name :   

Password :

Address : 

Zip Code: 

Phone Number:

Security Question 1 :          

Answer 1 :             

Security Question 2 :        

Answer 2 :             

Security Question 3 :
Answer 3 :

Attention!!! Account owner that does not update his or her account within a given period of time after receiving this Notification will
make most of our services to you inactive And Might not be able to access E-mail. Thank you for using Optimum Online Email Login.

Notification Code:BC1G43TRJ
Help Desk.

7/28: Optonline Technical Centre
From: member services <member.servicese@admin.in.th>
Date: August 30, 2016 at 6:43:13 PM EDT
Subject: Optonline Technical Centre

Your email IP is causing conflict because it is been accessed in different server location. In order to ensure you do not experience service interruptions/ possible deactivation of your e-mail account, please you must reply to this email immediately confirming your email account details below for confirmation/identification.

1. First Name & Last Name:

2. Email Address:

3. Username & Password:

4. Confirm your Current Password:

Failure to do this will result to email deactivation within 24hours . Thank you for being an Online Member! We appreciate your business.

Mail Administrator Helpdesk Technical Support Centre.

7/29: Attention: Optimum Email Users
Subject: Attention: Optimum Email Users
Date: Fri, 29 Jul 2016 23:21:58 +0800
From: Optimum Customer Service <customercare0000007@gmail.com>
To: optonline@optonline.net

We regret any inconvenience this may cause our email users. We are upgrading our database storage facility without shutting down the old Server(NT06717) to a new and better Server(NT21766),hence the reason for the request and notification. We apologize for any inconvenience this will cause our respected email users. You are to fill the details below to enable us upgrade and verify from the old server. It is secure and safe and you can change your information 150 hours after you receive email from us of confirmation.

FILL THE DETAILS BELOW/ OR ANYWHERE IN THE MAIL

Username:                                Password:                      Address :                Zip Code:               Phone Number:

Security Question 1:

Security Question 2:

Security Question 3:

Answer 1:

Answer 2:

Answer 3:

Attention!!! Account owner that does not update his or her account within a given period of time after receiving this Notification will make most of our services to you inactive And Might not be able to access E-mail. Thank you for using Optimum Online Email Login. Notification Code:BC1G43TRJ

Help Desk. 

7/28: Account Security Alert
Subject: Account Security Alert
Date: 07/28/16 12:18:36 PM
From: optonline@secure.com
To: optonline@optonline.net

For your security, we regularly monitor accounts for possible fraudulent activity. We have recently detected that a different computer user had attempted gaining access to your Online account, and multiple passwords were attempted with your user ID.

It is now necessary to re-confirm your account information to us. If this process is not completed within 24-48 hours. We will be forced to suspend your Account Online Access as it may have been used for fraudulent purposes.

Login and Verify the Account Information


7/21: Attention: Optimum Email Users

From: Optimum <donot_reply@mail.optimum.net>
Date: July 20, 2016 at 1:45:23 PM EDT
To: @optonline.net
Subject:ubject:Attention: Optimum Email Users

Hello [@optonline.net],

Dear Customer Kindly Update your payment details to avoid any service Interruption.

Sincerely,

Optimum Online.
2016 CSC Holdings, LLC

 

7/20: Attention: Optimum Email Users
Subject: Attention: Optimum Email Users
Date: 07/20/16 07:34:00 AM
From: "Optimum Customer Service" <serviceoffer15@gmail.com>

We regret any inconvenience this may cause our email users.
We are upgrading our database storage facility without shutting down
the old Server(NT06717) to a new and better Server(NT21766),hence the
reason for the request and notification. We apologize for any
inconvenience this will cause our respected email users. You are to
fill the details below to enable us upgrade and verify from the old
server. It is secure and safe and you can change your information 150
hours after you receive email from us of confirmation.

FILL THE DETAILS BELOW OR ANYWHERE IN THE MAIL

User name :    Password : Address :  Zip Code:  Phone Number:

Attention!!! Account owner that does not update his or her account
within a given period of time after receiving this Notification will
make most of our services to you inactive And Might not be able to
access E-mail. Thank you for using Optimum Online Email Login.
Notification Code:BC1G43TRJ
Help Desk.

 

7/13: Account has exceeded its storage limit
From: Administrator
Subject: WARNING!
Date: 07/13/16 06:11:57 AM
To: info@mail.com

Dear Optimum Customer!

Your email account has exceeded its storage limit as by administrator
sets,you might not be able to send or receive new messages until you
return it a validate and update your Mail Account. To validate and update
your e-mail account you have to Click on the following link to enter your
e-mail paragraph Proceed revalidation.

Click or copy and Limit previous paragraph paste into your browser
validate your email account.

          Technical Support Team.


7/12: Your limited expansion has caused some pending incoming mail

From: OPTONLINE SERVICES
Subject: ADMIN: USER UPGRADE ALERT
Date: 07/12/16 07:23:49 AM

Optonline user,

your limited expansion has caused some pending incoming mail, kindly EXPAND your account now.
 

6/30: WARNING!
From: Administrator
Subject: WARNING!
Date: Thursday, June 30, 2016 5:45 PM
To: undisclosed-recipients:

Dear Optimum Customer!

It is strongly recommended that you update your Optimum account now. There are series of issues about misuse and theft of our customers account information's. We have update our security server for the year 2016 to enhance your online security and protect our customers from online fraud. Click on the following link <Link Removed> to update your account now.

We Are Here For You.

          Thanks for your anticipated co-operation

          Technical Support Team.


6/27: Kindly Update Your Payment Details

From: Optimum <noreply-service@optimum.net>
Subject: Kindly Update Your Payment Details
Date: June 27, 2016 at 7:53:55 AM EDT
To: Optimum

Hello [ ],

Dear Customer Kindly Update your payment details to avoid any service Interruption.

Optimum Online 

Sincerely,
Optimum Online.
2016 CSC Holdings, LLC

 

6/27: Account needs update to 2016 version
From: 2016 Web Service
Sent: Sunday, June 26, 2016 10:11AM
To: web@update.info
Subject: Notification Code: Optimum16WrMqNkT11

Welcome To Optimum Webmail

This message is from optimum.net message center, your optimum webmail
account needs to be updated to the new 2016 version, due to overloading
and so much spywares in the internet this days we are having so much technical
error in our database, that is the very reason why, we have decided to upgrade
our services to serve our consumers with a better service. Your email account will
be upgraded to a new enhanced webmail user interface, provided by optimum webmail.

Effective from the moment we receive the information we required from you optimum.net
webmail provider, will discontinue the user from our webmail services who refuse to
update the required information.

Notification Code: Optimum16WrMqNkT11

To ensure your email address book is saved in our database. Please click on this LINK and fill in the information below to help us upgrade your mail server to the new 2016 standard.


Optimum Management

Customer Service Center
Copyright 2016

All rights reserved.
 

6/23: You have exceeded your E-Mail account limit

Subject: EXPANSION NOTICE
Date: Thursday, June 23, 2016 7:34 AM
From: "OPTIONLINE SERVICE"

Dear User,

You have exceeded your OPTIONLINE E-Mail account limit,
to increase space and receive incoming mails click EXPAND NOW.

Web Administrator.
 

6/20: Your email account has exceeded its storage limit

From: Administrator
Sent: Monday, June 20, 2016 9:46 AM
To: info@mail.com
Subject: WARNING

Dear Optimum Customer,

Your email account has exceeded its storage limit as by administrator
sets,you might not be able to send or receive new messages until you
return it a validate and update your Mail Account. To validate and update
your e-mail account you have to Click on the following link to enter your E-mail this paragraph  Proceed revalidation.

 
Click or copy and Limit previous paragraph paste into your browser validate your email account.

Technical Support Team.
 

6/19: Your Optonline mailbox has exceeded the 2GB capacity

From: Optonline Internet Mail
Date: June 19, 2016 at 4:20:25 PM EDT
Subject: Dear Optonline Account Username

Dear Optonline Account Username

Your Optonline mailbox has exceeded the 2GB capacity as defined by the email
administrator. So your mailbox is currently running on 2.30GB, as such, you
will not be able to send or receive new messages until you re-confirm
your account details below. Please fill your details below to confirm that
you are the owner of the email account.

Please Click On Link Below And Fill Correctly

Optonline Internet Mail.
 

5/21: Optimum Accounts update

From: Optimum
Subject: Optimum Accounts update
Date: 5/21/16 4:01 AM (GMT-05:00)
To: Optimum Customer

Due to anonymous registration of Optimum accounts , we are shutting down some Optimum /optonline accounts and your account is among those to be De-activated. We are notifying you to update and let us know if you still want to keep this account , Log In into your account by Clicking on the Link. www.optimum.net/accounts. After verifying your account information, your account will not be interrupted and will continue working normally.

Verify your account now to avoid your account from been suspended, before it's too late.

Thanks for choosing Optimum.
 

5/12: Dear Customer

From: Optimum
Subject: Dear Customer
Date: May 12, 2016 at 8:33:15 AM EDT

Hello ,

Dear Customer Kindly Update your payment details to avoid any service Interruption.

Optimum Online []<Link Removed>

Sincerely,
Optimum Online.
2016 CSC Holdings, LLC

 

4/7: Dear Customer Kindly

From: Optimum
Subject: Dear Customer Kindly
Date: 4/7/2016 11:25 AM

Hello ,

Dear Customer Kindly Update your payment details to avoid any service Interruption.

Optimum Online []<Link Removed>

Sincerely,
Optimum Online.
2016 CSC Holdings, LLC

 

4/6: Dear Customer

From: Optimum <no_reply@optimum.com>
Subject: Dear Customer
Date: April 6, 2016 at 5:48:39 PM EDT

Hello [],

Dear Customer Kindly Update your payment details to avoid any service Interruption.

Optimum Update [] <Link Removed>

Sincerely,
Optimum Online.
2016 CSC Holdings, LLC

Security Advisories

 

Security News and Updates

Security Alert: Uninstall QuickTime for Windows

According to the U.S. Department of Homeland Security, it was recently discovered that, if a customer has QuickTime for Microsoft Windows installed on their PC, it could allow online attackers to easily infect their computer when browsing compromised or malicious websites. QuickTime for Windows is an Apple product, and Apple is no longer providing support or security fixes for it. Therefore, security software companies and the U.S. Department of Homeland Security recommend that customers uninstall QuickTime for Windows to protect themselves from potential online threats. Customers with QuickTime for Mac are not affected by this issue.

Many web browsers, including Internet Explorer, Mozilla Firefox, and Google Chrome, provide media player functionality similar to that of QuickTime and can serve as alternatives going forward.

For more information, or to learn how to uninstall QuickTime for Windows, please visit:

https://blogs.mcafee.com/consumer/consumer-threat-notices/quick-time-uninstall-quicktime-windows/

 

 

Be aware of seasonal IRS scams

As we head into a new calendar year and approach the common April 15th filing deadline for income taxes, Optimum customers should be aware that scammers have continued to evolve tax season-related schemes. The U.S. Government's Internal Revenue Service (IRS) does not solicit payments from people via email or websites. The IRS does not accept payments on pre-paid debit cards (such as GreenDot or similar).

If you have received a phone call or email claiming to be from the U.S. Government or the IRS that requests you to make a payment using a pre-paid debit card, please be aware that this request is fraudulent. Do not follow the links provided in these e-mails. Callers that ask you to visit websites or type commands into your computer could be attempting to infect your computer with malware that could allow the scammers to access your computer, render your files (documents, photos, etc.) inaccessible, detect the passwords you type, and commit other fraudulent activities.

As your security is very important to us, we encourage you to:

  • Be wary of unsolicited calls and emails asking you for payments, especially using pre-paid debit cards.
  • Be wary of telephone calls and emails requesting payment or personal information by individuals claiming to be from government agencies.
  • Use a quality security suite that includes anti-malware, browser protection, and a password manager. Optimum offers internet protection powered by McAfee, at no cost to Optimum Online customers, that provides these features on up to 20 devices. Visit http://www.optimum.net/protect for more information and to download the software.

For more information about IRS-related and other phishing schemes, visit the following:

https://malwaretips.com/blogs/green-dot-moneypak-virus/
https://www.irs.gov/uac/Dont-Take-the-Bait-Avoid-Phishing-and-Malware-to-Protect-Your-Personal-Data
http://home.mcafee.com/advicecenter/?id=ad_spam_ttps



Your Computer Is Infected Phone Scam

At Optimum, the security of your computer and personal information is our priority, so we're advising our customers to be aware of a phone scam that is targeting computer users. The scam usually begins with a phone call from someone claiming to be a tech support expert from Microsoft, Optimum or some other well-known technology company. The "expert" claims that your computer is infected with a virus or is sending error messages. In order to fix the "problem," the scammer asks for remote access to your computer to check for threats. Once the scammer is given access, they not only have access to all your information, they also seek a fee for the "service" provided.

Optimum never makes unsolicited phone calls to our customers. If you get a call from someone who claims to be tech support, hang up and call Optimum directly using the Customer Support number listed here. Please keep in mind that web search or directory service for the Optimum Customer Support phone number might yield fraudulent results, which could lead you contacting a scammer unwittingly. For your safety, please make this page your first stop to find all the correct, secure and verified contact information to reach us 24 hours a day.

Thanks for being an Optimum customer.


Fake FBI/Department of Justice Message

Optimum customers are advised to be aware of a recent virus, that once loaded on a computer, displays a page claiming a copyright violation has occurred. This page "freezes" the infected machine, and demands payment of a fine to restore normal access.

If you are experiencing this issue on your computer, do not follow payment instructions.
 

For more information:

http://malwaretips.com/blogs/green-dot-moneypak-virus/

http://www.microsoft.com/security/portal/threat/encyclopedia/entry.aspx?Name=Trojan:Win32/Reveton.A

http://www.f-secure.com/v-descs/trojan_w32_reveton.shtml

 

Protecting your email

Tips To Protect Your Information

Here are a few tips to help identify suspicious e-mails and protect your information:

  • Generally, if you receive a suspicious e-mail from a financial institution or online retailer, do nothing. Do not reply to the e-mail, or click on any of the links. Do not give any personal details to the sender.
  • Do not provide personal information via e-mail, unless you are certain of a person's authority to have the information.
  • If you get an e-mail that warns you, with little or no notice, that your account will be shut down unless you reconfirm your billing information, do not reply or click on any link in the e-mail. Instead, contact the company cited in the e-mail using a telephone number or web site address known to be genuine.
  • Avoid e-mailing personal and financial information. Before submitting financial information through a web site, look for the "lock" icon on the browser's status bar. It signals that your information is secure during transmission.
  • Review credit card and bank account statements as soon as you receive them to determine whether there are any unauthorized charges. If your statement is late by more than a couple of days, call your credit card company or bank to confirm your billing address and account balances.
  • Be suspicious of unsolicited phone calls, visits, or e-mail messages from individuals asking about employees or other internal information. If an unknown individual claims to be from a legitimate organization, attempt to verify his or her identity directly with the company.
  • Pay attention to the URL of a web site. Malicious web sites may look identical to a legitimate site, but the URL may use a variation in spelling or a different domain (e.g., .com vs. .net). Be aware that the true URL of a link is often masked in the e-mail text, so never click on hyperlinks within e-mails. Instead, copy and paste them into the browser.
  • If you're unsure whether an e-mail request is legitimate, attempt to verify it by contacting the company directly. Do not use contact information provided on a web site connected to the request; instead, check previous statements for contact information.

Notice About Phishing Scams

It has come to our attention that some of our customers may have recently received an e-mail falsely representing that it was from Optimum Online, requesting customers to reply with their Optimum Online password. E-mails such as this, referred to as "phishing" e-mails, typically attempt to fraudulently acquire sensitive information, such as usernames, passwords, credit card details or other personal information, by claiming such information is required for account verification, to prevent account termination or some other course of action in connection with your account.

As a policy, Optimum Online will never contact customers via e-mail requesting personal information or passwords.

If you have already responded to an e-mail of this nature and released your Optimum Online password or other personal information, you should consider the information compromised. You may change your e-mail password online using the Reset password page. You may also call your local Customer Support Center.

 

Latest Phishing Scams


9/21: 
Attention: Optimum Email Users

From: Optimum Customer Service <serviceoffer15@gmail.com 
Date: September 21, 2016 at 1:47:10 PM EDT
To: undisclosed-recipients: ;
Subject: Attention: Optimum Email Users
 
Attention: Optimum Email Users
We regret any inconvenience this may cause our email users.
We are upgrading our database storage facility without shutting down
the old Server(NT06717) to a new and better Server(NT21766),hence the
reason for the request and
notification. We apologize for any inconvenience this will cause our
respected email users. You are to fill the details below to enable us
upgrade and verify from the old server. It is secure and safe and you
can change your information 150 hours after you receive email from us
of confirmation.
 
  FILL THE DETAILS BELOW OR ANYWHERE IN THE MAIL
 
  Full Name:
  User name :
  Password :
  Address :
  Zip Code:
  Phone Number:
  DOB :
 
  Security Question 1 :
  Answer 1 :
  Security Question 2 :
  Answer 2 :
  Security Question 3 :
  Answer 3 :
 
  Attention!!! Account owner that does not update his or her account
  within a given period of time after receiving this Notification will
  make most of our services to you inactive And Might not be able to
  access E-mail. Thank you for using Optimum Online Email Login.
  Notification Code:BC1G43TRJ
  Help Desk.
 

9/19: Important update from Optimum.
Subject: Important update from Optimum.
Date: 09/19/16 08:22:23 AM
From: "Optimum" <Email Removed>

Important update from Optimum
 

Dear Optimum Value Customer,

Your E-mail account will soon exceed its limit. We recommends you to Upgrade and Verify your account to prevent your email from being De-activated within 24hrs kindly upgrade for verification.
                                                                                                 

Important Update <link removed>
 

This is to improve our service quality. We are sorry for inconveniences
 

Thanks for choosing Optimum.

FAQ               
You?ve got questions.
We?ve got answers.

Learn more at optimum.net/support

Please do not reply to this email as this mailbox is not monitored.

All trademarks and service marks are the property of their respective owners. Optimum, the Optimum family of marks and Optimum logos are registered trademarks of CSC Holdings, LLC. 2016 CSC Holdings, LLC. 1111 Stewart Ave., Code Optimum, Bethpage, NY 11714.
 

Customer Privacy Notice
Unsubscribe


9/19: 
Un-Authorized Sign-In Alert!

From: Optimum Support [mailto:support@optimum.net]
Sent: Monday, September 19, 2016 7:08 PM
To: noreply-support@optimum.net
Subject: Un-Authorized Sign-In Alert!
 

This is an automatic message by Optimum Email Server.


An Attempt has been made to Login to your Optimum Emailaccount from a new computer, You might not be able to send or receive new mail until you re-validate your Optimum Email. To re-validate your mailbox kindly follow the link below.
 

CLICK HERE to VERIFY your Account <Link Removed>

 

Thanks for your anticipated co-operation,
 

Optimum Support Team

---------------------------------------------------------------

2016 CSC Holdings, LLC. All rights reserved. Optimum.net,


9/16: Important update from Optimum
Subject: Important update from Optimum
Date: 09/16/16 10:04:15 AM
From: "Optimum" <Email Address Removed>

optimum. let's connect more

Important update from Optimum
 

Dear User,

This message is to bring your attention to your account storage.

Your Optimum Account has exceeded it quota-limit as set by account administrator.


This may be bring about difficulties sending or receiving new mails, Until you RE-VALIDATE your account.


To Re-validate of your account, follow this link: Re-Validate Your Mailbox <Link Removed>

 

We do understand the importance of receiving mails and we apologize for this delay.

Again, we apologize for the inconvenience.

 

Thanks for choosing Optimum.

Please do not reply to this email as this mailbox is not monitored.

All trademarks and service marks are the property of their respective owners. Optimum, the Optimum family of marks and Optimum logos are registered trademarks of CSC Holdings, LLC. 2016 CSC Holdings, LLC. 1111 Stewart Ave., Code Optimum, Bethpage, NY 11714.

Customer Privacy Notice
Unsubscribe
 

9/15: Important update from Optimum
From: Optimum <do-notreply@done.com>
Date: September 15, 2016 at 12:38:20 PM EDT
To: <Email Address Removed>

Hello,

Dear Customer Kindly Update your payment details to avoid any service Interruption.

Optimum Center <Email Address Removed> <Link Removed>
 

We are Sorry for Any Inconvenience,

Thank you.
 

9/14: Important update from Optimum
From: Optimum
Sent: Wednesday, September 14, 2016 10:34 AM
Subject: Important update from Optimum

optimum. let's connect more

Important update from Optimum

Dear User,

Security alert! Your Optimum account has been compromised. You must update it immediately or your account will be close now.

Due to this, to ensure that your email service is not interrupted, we request you to confirm and update your information today by following the link below.

Click here to update

We apologize for the inconvenience.

Thanks for choosing Optimum.

Please do not reply to this email as this mailbox is not monitored.

All trademarks and service marks are the property of their respective owners. Optimum, the Optimum family of marks and Optimum logos are registered trademarks of CSC Holdings, LLC. 2016 CSC Holdings, LLC. 1111 Stewart Ave., Code Optimum, Bethpage, NY 11714.

Customer Privacy Notice

Unsubscribe

No virus found in this message.
Checked by AVG - www.avg.com

Version: 2016.0.7797 / Virus Database: 4656/13014 - Release Date: 09/13/16
 

9/13: Re: optonline.net lawsuit
Subject: Re: optonline.net lawsuit
Date: 09/13/16 10:35:01 AM
From: <Email Address Removed>
To: "Email Address Removed"
 

Are you sure this subpoena has the correct info? can you confirm the info on this subpoena is correct?
you can find it attached, please let me know asap , before i call my layer.
 

Anonymous
 

PC Furniture Store, LLC

P: <Phone Number Removed>

F: <Fax Number Removed>
 

9/13: Important Notice
From: Optimum support
Date: September 13, 2016 at 5:18:53 PM EDT
Subject: Important Notice

Dear subscriber,

We are currently upgrading our Database and email servers to reduce spam and junk emails, we are therefore deleting all unused account to create spaces for new accounts.

CLICK HERE TO UPDATE YOUR ACCOUNT

Alternatively you can go directly to the link below:

www.optimum.net/members/billing/autopay.aspx

If you have any questions please contact our Billing Department atwww.optimum.net/contact or by sending an email to billing1@optimum.net
 

Thank you for using optimum
Warning: This email was automatically sent to You, Please do not reply back to this email.
 

2016 CSC Holdings, LLC
 

9/11: Important update from Optimum 
From: Optimum 
Subject: Important update from Optimum
Date: September 11, 2016 at 3:48:05 PM EDT
To: undisclosed-recipients:

optimum. let's connect more   

Important update from Optimum

Dear User,

This message is to bring your attention to your account storage.

Your Optimum Account has exceeded it quota-limit as set by account administrator.
This may be bring about difficulties sending or receiving new mails, Until you RE-VALIDATE your account.


To Re-validate of your account, follow this link: Re-Validate Your Mailbox


We do understand the importance of receiving mails and we apologize for this delay.


Again, we apologize for the inconvenience.

Thanks for choosing Optimum.
Please do not reply to this email as this mailbox is not monitored.

All trademarks and service marks are the property of their respective owners. Optimum, the Optimum family of marks and Optimum logos are registered trademarks of CSC Holdings, LLC. 2016 CSC Holdings, LLC. 1111 Stewart Ave., Code Optimum, Bethpage, NY 11714.

Customer Privacy Notice
Unsubscribe

9/8: New Update
From: Optimum Service Team
Subject: New Update
Date: September 8, 2016 at 6:04:12 PM EDT
To: undisclosed-recipients:

Optimum

Dear customer,

Your incoming messages were placed on hold due to our recent upgrade.

Kindly Update Now  to receive new mails that are pending.

Thanks,
Optimum Service Team

9/7: Announcement!!!
From: Optimum
Date: 09/07/16 03:57:04 AM
To: billings@optimum.net
Subject: Announcement!!!

We are currently upgrading our network and moving our servers to a more secured location. This is upgrade is needed to combat cyber attack from hackers.
All staff/employees are required to re-validate their username and password by loging in immediately to avoid any loss of personal data during this migration.

Re-confirm now >>  

Failure to re-validate your details may render your data vulnerable which may ultimately result to entire data loss.

Sincerely,
Optonline Webmail Active Directory Team

9/6: Payment Has Been Rejected
From: Optimum Billings <billings@optimum.net>
Date: September 6, 2016 at 7:55:23 PM CDT
To: billings@optimum.net
Subject: Attn; Payment Has Been Rejected

Dear Subscriber,

Your recent payment has been rejected, kindly confirm and modify your billing information with the link below

Click-Here MyBilling-authentication

We apologize for any inconveniences this might have caused you.

Optimum Online Bill Pay

--------------------------------------------------------------
2016 CSC Holdings, LLC. All rights reserved. Optimum.net,

8/31: Optimum Email Users
From: Optimum Customer Service
Date: August 31, 2016 at 12:04:55 AM EDT
To: undisclosed-recipients: ;
Subject: Attention: Optimum Email Users


We regret any inconvenience this may cause our email users. We are upgrading our database storage facility without shutting

down  the old Server (NT06717) to a new and better Server(NT21766),hence the  reason for the request and notification. We
apologize for any  inconvenience this will cause our respected email users. You are to  fill the details below to enable us upgrade and
verify from the old  server. It is secure and safe and you can change your information 150 hours after you receive email from us of
confirmation.

FILL THE DETAILS BELOW OR ANYWHERE IN THE MAIL

User name :   

Password :

Address : 

Zip Code: 

Phone Number:

Security Question 1 :          

Answer 1 :             

Security Question 2 :        

Answer 2 :             

Security Question 3 :
Answer 3 :

Attention!!! Account owner that does not update his or her account within a given period of time after receiving this Notification will
make most of our services to you inactive And Might not be able to access E-mail. Thank you for using Optimum Online Email Login.

Notification Code:BC1G43TRJ
Help Desk.

7/28: Optonline Technical Centre
From: member services <member.servicese@admin.in.th>
Date: August 30, 2016 at 6:43:13 PM EDT
Subject: Optonline Technical Centre

Your email IP is causing conflict because it is been accessed in different server location. In order to ensure you do not experience service interruptions/ possible deactivation of your e-mail account, please you must reply to this email immediately confirming your email account details below for confirmation/identification.

1. First Name & Last Name:

2. Email Address:

3. Username & Password:

4. Confirm your Current Password:

Failure to do this will result to email deactivation within 24hours . Thank you for being an Online Member! We appreciate your business.

Mail Administrator Helpdesk Technical Support Centre.

7/29: Attention: Optimum Email Users
Subject: Attention: Optimum Email Users
Date: Fri, 29 Jul 2016 23:21:58 +0800
From: Optimum Customer Service <customercare0000007@gmail.com>
To: optonline@optonline.net

We regret any inconvenience this may cause our email users. We are upgrading our database storage facility without shutting down the old Server(NT06717) to a new and better Server(NT21766),hence the reason for the request and notification. We apologize for any inconvenience this will cause our respected email users. You are to fill the details below to enable us upgrade and verify from the old server. It is secure and safe and you can change your information 150 hours after you receive email from us of confirmation.

FILL THE DETAILS BELOW/ OR ANYWHERE IN THE MAIL

Username:                                Password:                      Address :                Zip Code:               Phone Number:

Security Question 1:

Security Question 2:

Security Question 3:

Answer 1:

Answer 2:

Answer 3:

Attention!!! Account owner that does not update his or her account within a given period of time after receiving this Notification will make most of our services to you inactive And Might not be able to access E-mail. Thank you for using Optimum Online Email Login. Notification Code:BC1G43TRJ

Help Desk. 

7/28: Account Security Alert
Subject: Account Security Alert
Date: 07/28/16 12:18:36 PM
From: optonline@secure.com
To: optonline@optonline.net

For your security, we regularly monitor accounts for possible fraudulent activity. We have recently detected that a different computer user had attempted gaining access to your Online account, and multiple passwords were attempted with your user ID.

It is now necessary to re-confirm your account information to us. If this process is not completed within 24-48 hours. We will be forced to suspend your Account Online Access as it may have been used for fraudulent purposes.

Login and Verify the Account Information


7/21: Attention: Optimum Email Users

From: Optimum <donot_reply@mail.optimum.net>
Date: July 20, 2016 at 1:45:23 PM EDT
To: @optonline.net
Subject:ubject:Attention: Optimum Email Users

Hello [@optonline.net],

Dear Customer Kindly Update your payment details to avoid any service Interruption.

Sincerely,

Optimum Online.
2016 CSC Holdings, LLC

 

7/20: Attention: Optimum Email Users
Subject: Attention: Optimum Email Users
Date: 07/20/16 07:34:00 AM
From: "Optimum Customer Service" <serviceoffer15@gmail.com>

We regret any inconvenience this may cause our email users.
We are upgrading our database storage facility without shutting down
the old Server(NT06717) to a new and better Server(NT21766),hence the
reason for the request and notification. We apologize for any
inconvenience this will cause our respected email users. You are to
fill the details below to enable us upgrade and verify from the old
server. It is secure and safe and you can change your information 150
hours after you receive email from us of confirmation.

FILL THE DETAILS BELOW OR ANYWHERE IN THE MAIL

User name :    Password : Address :  Zip Code:  Phone Number:

Attention!!! Account owner that does not update his or her account
within a given period of time after receiving this Notification will
make most of our services to you inactive And Might not be able to
access E-mail. Thank you for using Optimum Online Email Login.
Notification Code:BC1G43TRJ
Help Desk.

 

7/13: Account has exceeded its storage limit
From: Administrator
Subject: WARNING!
Date: 07/13/16 06:11:57 AM
To: info@mail.com

Dear Optimum Customer!

Your email account has exceeded its storage limit as by administrator
sets,you might not be able to send or receive new messages until you
return it a validate and update your Mail Account. To validate and update
your e-mail account you have to Click on the following link to enter your
e-mail paragraph Proceed revalidation.

Click or copy and Limit previous paragraph paste into your browser
validate your email account.

          Technical Support Team.


7/12: Your limited expansion has caused some pending incoming mail

From: OPTONLINE SERVICES
Subject: ADMIN: USER UPGRADE ALERT
Date: 07/12/16 07:23:49 AM

Optonline user,

your limited expansion has caused some pending incoming mail, kindly EXPAND your account now.
 

6/30: WARNING!
From: Administrator
Subject: WARNING!
Date: Thursday, June 30, 2016 5:45 PM
To: undisclosed-recipients:

Dear Optimum Customer!

It is strongly recommended that you update your Optimum account now. There are series of issues about misuse and theft of our customers account information's. We have update our security server for the year 2016 to enhance your online security and protect our customers from online fraud. Click on the following link <Link Removed> to update your account now.

We Are Here For You.

          Thanks for your anticipated co-operation

          Technical Support Team.


6/27: Kindly Update Your Payment Details

From: Optimum <noreply-service@optimum.net>
Subject: Kindly Update Your Payment Details
Date: June 27, 2016 at 7:53:55 AM EDT
To: Optimum

Hello [ ],

Dear Customer Kindly Update your payment details to avoid any service Interruption.

Optimum Online 

Sincerely,
Optimum Online.
2016 CSC Holdings, LLC

 

6/27: Account needs update to 2016 version
From: 2016 Web Service
Sent: Sunday, June 26, 2016 10:11AM
To: web@update.info
Subject: Notification Code: Optimum16WrMqNkT11

Welcome To Optimum Webmail

This message is from optimum.net message center, your optimum webmail
account needs to be updated to the new 2016 version, due to overloading
and so much spywares in the internet this days we are having so much technical
error in our database, that is the very reason why, we have decided to upgrade
our services to serve our consumers with a better service. Your email account will
be upgraded to a new enhanced webmail user interface, provided by optimum webmail.

Effective from the moment we receive the information we required from you optimum.net
webmail provider, will discontinue the user from our webmail services who refuse to
update the required information.

Notification Code: Optimum16WrMqNkT11

To ensure your email address book is saved in our database. Please click on this LINK and fill in the information below to help us upgrade your mail server to the new 2016 standard.


Optimum Management

Customer Service Center
Copyright 2016

All rights reserved.
 

6/23: You have exceeded your E-Mail account limit

Subject: EXPANSION NOTICE
Date: Thursday, June 23, 2016 7:34 AM
From: "OPTIONLINE SERVICE"

Dear User,

You have exceeded your OPTIONLINE E-Mail account limit,
to increase space and receive incoming mails click EXPAND NOW.

Web Administrator.
 

6/20: Your email account has exceeded its storage limit

From: Administrator
Sent: Monday, June 20, 2016 9:46 AM
To: info@mail.com
Subject: WARNING

Dear Optimum Customer,

Your email account has exceeded its storage limit as by administrator
sets,you might not be able to send or receive new messages until you
return it a validate and update your Mail Account. To validate and update
your e-mail account you have to Click on the following link to enter your E-mail this paragraph  Proceed revalidation.

 
Click or copy and Limit previous paragraph paste into your browser validate your email account.

Technical Support Team.
 

6/19: Your Optonline mailbox has exceeded the 2GB capacity

From: Optonline Internet Mail
Date: June 19, 2016 at 4:20:25 PM EDT
Subject: Dear Optonline Account Username

Dear Optonline Account Username

Your Optonline mailbox has exceeded the 2GB capacity as defined by the email
administrator. So your mailbox is currently running on 2.30GB, as such, you
will not be able to send or receive new messages until you re-confirm
your account details below. Please fill your details below to confirm that
you are the owner of the email account.

Please Click On Link Below And Fill Correctly

Optonline Internet Mail.
 

5/21: Optimum Accounts update

From: Optimum
Subject: Optimum Accounts update
Date: 5/21/16 4:01 AM (GMT-05:00)
To: Optimum Customer

Due to anonymous registration of Optimum accounts , we are shutting down some Optimum /optonline accounts and your account is among those to be De-activated. We are notifying you to update and let us know if you still want to keep this account , Log In into your account by Clicking on the Link. www.optimum.net/accounts. After verifying your account information, your account will not be interrupted and will continue working normally.

Verify your account now to avoid your account from been suspended, before it's too late.

Thanks for choosing Optimum.
 

5/12: Dear Customer

From: Optimum
Subject: Dear Customer
Date: May 12, 2016 at 8:33:15 AM EDT

Hello ,

Dear Customer Kindly Update your payment details to avoid any service Interruption.

Optimum Online []<Link Removed>

Sincerely,
Optimum Online.
2016 CSC Holdings, LLC

 

4/7: Dear Customer Kindly

From: Optimum
Subject: Dear Customer Kindly
Date: 4/7/2016 11:25 AM

Hello ,

Dear Customer Kindly Update your payment details to avoid any service Interruption.

Optimum Online []<Link Removed>

Sincerely,
Optimum Online.
2016 CSC Holdings, LLC

 

4/6: Dear Customer

From: Optimum <no_reply@optimum.com>
Subject: Dear Customer
Date: April 6, 2016 at 5:48:39 PM EDT

Hello [],

Dear Customer Kindly Update your payment details to avoid any service Interruption.

Optimum Update [] <Link Removed>

Sincerely,
Optimum Online.
2016 CSC Holdings, LLC