Stick with us through your move - we'll take care of you.
Congrats on your new home. As a valued Optimum customer, you can get Optimum 200 Mbps Internet, TV and phone if you are moving within the Tri-State areaMoving FAQs New to Optimum?
To get this special offer, call 888.511.6111 or fill out the form here and a representative will contact you.
Optimum 200 Mbps
Internet, TV & Phone
plus taxes, equip. charges and fees.
Free housewarming gifts valued up to $750.
Free Cloud DVR Plus for one year
Turn every TV at home into a DVR and never miss another minute of your favorite shows. Plus, pause and rewind live TV and record up to 15 shows at once.
SHOWTIME® included for one year
Enjoy hit movies, award-winning original series and live premier sports events on SHOWTIME®.
Free Smart Router
Wider signal coverage that lets you log in from any room, keep up with your favorite websites or even watch live TV on your tablet or smartphone.
Free Premium Installation*
We can install your service when it's convenient for you, even on nights and weekends.
Want even faster speed?
Take your connections to the max with speeds up to 400 Mbps.
400 available in select areas.
*Free installation equal to number of existing cable boxes within customer's current home, when transferring service to new address. Additional cable boxes subject to installation fees.
**Available in select areas.
Additional benefits for you to enjoy in your new home.
Watch live TV on all of your devices anywhere in your home with the Optimum App.Learn more
Keep up with what's happening in your new neighborhood with our award-winning local news channel.Learn more
Take a break from moving with a fun night out through discounts at local businesses with Optimum Rewards.Learn more
What to expect when you move with Optimum.
Before, during and after your move, we are here for you, 24/7, every step of the way.
Before your move
To ensure your appointment is quick and efficient here are some tips on how to move your service:
Pack all your current Optimum equipment (cable box, remote, modem, router, etc) including a copy of your bill.
Set up call forwarding to have all calls to your home phone redirected to your cell or work.
During your move
You have uninterrupted access to valuable services during your move:
Free Internet access on all of your devices to keep you connected during your move.**
Your e-mail address will remain active during your move.
After your move
Preparing for your installation:
Ensure the electric is up and running.
Make sure an adult, 18 years or older, is present at time of the technician's arrival.
Start using all of the same services from your previous home, plus use your existing Optimum ID and password to easily transfer your autopay options when you log in for the first time.
Need in-home tech support?
HelloTech for Optimum offers in-home installation and technical support. Think of them as a one stop shop for tv mounting, home theater set-up, computer repair, set up or tech support, game console set up or mobile device set up. Click here to learn more.
All trademarks and service marks are the property of their respective owners. Optimum, the Optimum family of marks and Optimum logos are registered trademarks of CSC Holdings, LLC. ©2016 CSC Holdings, LLC.
$99.99/month for two years, no contract
Offer for current residential customers in good standing when transferring service to new address and moving within Optimum service area. Restrictions apply. Offer not available in all areas. Offer is not transferrable. Free installation equal to number of existing cable boxes within customer's current home, when transferring service to new address. Additional cable boxes subject to installation fees. May not be combined with other offers. Other terms and conditions apply. Must maintain all 3 services at req'd level for promo period to maintain promo pricing. Altice One includes: Core TV, 200 Mbps internet and Optimum Voice for 2 years. As of the 26th month, services will be billed at reg rate. As of the 13th month, Cloud DVR Plus will be billed at reg rate. SHOWTIME included for 12 months. As of the 13th month, SHOWTIME will be billed at regular rate. EQUIP & TAXES & FEES: Altice One requires all TVs have an available HDMI input. A $20 monthly fee will be billed. Altice One mini boxes available for an additional $10 monthly charge. Depending on location, some or all service and equipment rates, plus certain add?l charges, are subject to state and/or local fees of 0?5.30%, an FCC user fee of 8˘, and PEG fees of 47˘?$1.35. A Sports TV surcharge of $6.97 and a Broadcast TV surcharge of $3.99 also apply and will be added to your bill. In addition, CT requires collection of taxes on certain services. OPTIMUM TV: Multi-Room DVR Plus service, interactive services, features and certain digital channels require a digital cable box. # of channels, HD channels and interactive features depend on pkg type and location. HDTV set owners can request an HD cable box and receive the HD programming included in pkg at no add'l charge. Some On Demand titles avail at an add?l charge. CLOUD DVR PLUS: Includes the capability to rewind live TV on 1 TV. Rewind live TV functionality can be added to add'l Samsung cable boxes for an additional fee. To program recordings online, you must subscribe to Multi-Room DVR Plus and Optimum internet. A valid Optimum ID is needed to access the website. OPTIMUM INTERNET: Minimum system requirements and equipment configurations apply. Optimum WiFi hotspot access in select areas at no add'l charge to Optimum internet customers. Visit optimumwifi.com. Continue to access over 1.5 million Optimum WiFi hotspots for 8 days between your move. Many factors affect speed. Actual speeds may vary and are not guaranteed. Smart router requires subscription to Optimum internet. Limit 1 router per household. Terms and conditions apply. OPTIMUM VOICE: Optimum Voice is a cable-modem service. Unlimited calling to U.S., Canada, Puerto Rico, and the U.S. Virgin Islands. W/o battery backup, if you lose power, if service is disconnected or if broadband services are disrupted or disconnected, E-911 service will disconnect and not function or operate. If moving, new address must be provided before E-911 can function properly. SHOWTIME: Included for 12 months. As of the 13th month, service will be billed at regular rate. You must be a SHOWTIME subscriber to watch SHOWTIME programming online. SHOWTIME and related marks are trademarks of Showtime Networks Inc., a CBS company. HBO: Included for 12 months. As of the 13th month, service will be billed at regular rate. HBO® and related channels and service marks are the property of Home Box Office, Inc. Pricing, offers and terms subject to change and discontinuance w/o notice. For system requirements or limitations, offer details, restrictions, terms and conditions, see optimum.com. All trademarks and service marks are the property of their respective owners. All services and channels may not be avail in all areas. Optimum, the Optimum family of marks and Optimum logos are registered trademarks of CSC Holdings, LLC, a subsidiary of Altice USA, Inc. ©2018 CSC Holdings, LLC.