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Internet

With blazing-fast speeds, you'll always have access to the entertainment and information you need with Optimum Online.

WiFi At Home

With in-home WiFi, everyone in your household can connect to the internet wirelessly at the same time.

To connect your wireless devices to your in-home WiFi network, also known as an SSID, you'll need to know your WiFi network name and password. Forgot yours? Click here



To connect
  1. On your WiFi-enabled device, turn on WiFi.
  2. Choose your in-home WiFi network name from the list of available networks.
  3. When prompted, enter you WiFi password to connect.


Manage your networks

To see all the devices connected to your network, customize your in-home WiFi network name or password and set up your guest network go to optimum.net/router.

While you're at it, ensure your home network operates at peak performance. Check out these tips and tricks to achieve the best speeds and connectivity.

The One Quick Guide

Did you Know?

Altice One is dual-band using both 2.4 GHz and 5 GHz. The difference is distance and speed.

5 GHz provides faster internet at a shorter distance, whereas 2.4 GHz offers coverage for farther distances, but may perform at slower speeds.

WiFi On The Go

Sometimes you need fast, secure, reliable internet when you're nowhere near home.

Instead of using your cellular data plan, you can access over 2 million Optimum WiFi hotspots all over the Tri-State area, at no additional cost - since it's included with Optimum Online.

You can find hotspots in places around town like restaurants, stores, NJ Transit stations, city parks and more. Plus, when you're travelling you have access to CableWiFi partner hotspots nationwide.



The One Quick Guide

To connect
  1. On your WiFi-enabled device, turn on WiFi.
  2. Select "optimumwifi" or "cableWiFi" from the list of available networks.
  3. Open a web browser and sign in with your Optimum ID and password.

Sign in once at any Optimum WiFi hotspot and you'll automatically connect whenever you enter a hotspot. You can register as many as fifteen devices, depending on your level of service.


Find a hotspot in your area

Email

You can have up to 15 email addresses with 5 GB of storage each, depending on your level of service.

Your primary email address will be your primary Optimum ID followed by @optimum.net or @optonline.net. Your primary Optimum ID is typically set up at installation. Don't have or remember your Optimum ID? Click here.

You can check your email from virtually anywhere:
  1. Go to webmail.optimum.net.
  2. Sign in with your Optimum ID and password.

Did you Know?

To add or delete email addresses, go to optimum.net/profile and select "All household IDs."

Internet Security

No matter how your browse the internet, you should be able to surf in peace. That's why Internet protection powered by McAfeeŽ is included with your Optimum Online service.


Here are some of the great features:
  • Blocks viruses, malware, ransomware, spyware, unwanted programs, and more on up to 20 devices, including PCs, laptops, Macs, smartphones and tablets.
  • McAfee WebAdvisor safe web browsing warns you about risky websites and helps prevents dangerous downloads and phishing attacks.
  • Eliminate the hassle of passwords with the True Key by Intel Security app.

Download

Go to optimum.net/protect and select "Sign in to Get Started."