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Creating Contacts

Contacts provides a summary view of all contacts displaying the first name, last name, and default e-mail address. You may also define groups that appear in the Contacts list. Selecting a contact or group allows you to either compose a new message or view the respective details.

Contact List

There are a number of ways to create a new entry in your contacts list:

When you create a new contact, a panel with several sections appears. Fill in the information you wish to save for the contact. Click on Save to save the information; click on Close to dismiss the screen.

To close without saving the information you've just entered, click on the Cancel button in the lower right of the panel.

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Integration with E-mail

You can drag contacts into two places in an e-mail compose window:

Users that receive vCard files as e-mail attachments can drag them into Contacts to create a new contact. To address an e-mail, you can also:

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Importing Contacts

Optimum Online® E-mail supports importing Contacts via a comma separated value (CSV) file. You can import Contacts in two simple steps:

  1. Prepare Contacts for Import: Optimum Online E-mail supports CSV export files (instructions on how to export are below) from the following popular services and desktop applications:
    • Yahoo!
    • Gmail
    • MS Outlook
    • MS Outlook Express
    • Thunderbird
    • Earthlink
  2. Import Contacts: Navigate to Contacts in Optimum Online E-mail and press the import contacts button located in the footer. A file selection window will pop up, with a *.csv filter. Users can only select a valid csv file to import to start the process of adding new contacts to the address book. The currently selected contact will remain selected and in view.

To import contacts from other sources, you can map your data into a supported CSV data structure for import. Download the sample CSV file to see an example of the expected data structure for your CSV file.

To avoid losing your existing data, duplicate entries will not be imported. Duplications are identified by a matching e-mail address.

Exporting from Third Party Address Books

Microsoft Office Outlook

Outlook Express

Yahoo (Classic interface)



Other E-Mail Clients

If your system isn't listed above, see if your system supports exporting to CSV. If so, there's a good chance it'll import into Optimum Online E-mail even if it's not officially supported. If you want to compare your CSV file or if you are working to create a CSV file from data not in CSV format, You can download the sample CSV file to see an example of the expected data structure for your CSV file.

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Organizing Contacts

You can choose to have your contacts listed alphabetically by first name, last name, or e-mail address. Click on the "Sort" selector panel. Similarly you can choose forward or reverse alphabetical order.

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Deleting Contacts

Contacts can be deleted one by one or as a block. Select the contacts you wish to remove by clicking on an individual contact, or holding the SHIFT key to select a range of contacts or the CTRL key (CMD on a Mac) to select a number of individual contacts. Once selected, click on the Delete button in the footer of the Contacts sidebar.

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Searching Contacts

To find a name in your contact list, type in the "search" field. The list of contacts will shrink until it uniquely matches the name you have typed in. You can type in any unique string — first name, last name, or e-mail address.

To reset the string and bring back the full contact list, use the backspace key to erase the string you have typed. Note: Be sure to use the keyboard to delete the search string. That resets the contact list. If you use the right click menu to cut the string, the list will not reset.

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Creating Groups

Click on the new Group icon in the footer of your contacts list and a panel will appear to allow you to populate with contacts from your address book or simply add an address manually.

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De-Duplicating Contacts

With Optimum Online E-mail you can easily find and manage your duplicate contacts. There are two ways to launch the contact de-duplication feature. You can either (a) select the "Find Duplicates" menu item in the Contacts dock menu, or (b) right-click from within the Contacts window.

When clicked, you will get a list of duplicate contacts, see figure (c). Contacts are considered duplicates when they have the same first and last names or if they have the same email address. Use "automerge", to allow the Contacts application to merge all of the duplicate sets, or review each duplicate set individually and manually choose the data to be merged.

Find Dups Figure A
Find Dups Figure B


Duplicates - Review


Duplicates - Merge Duplicate - Complete