Live Chat - Forgot Password?


Fill out the information below to launch a chat session. A live representative will help you recover your Optimum ID. Live Chat is available daily from 8am to midnight.

Important: you must be the Cablevision account holder to make this request.

*Denotes required field

Optimum ID:*
First Name:*
Last Name:*
Phone Number:* - -
(number used on your account)
Address:*
City:*
Zip Code:*


While not required, providing your account number will help us validate your identity and process your request quicker:

Account#: - -
  (e.g. 07801-123456-01)


If you haven't used Optimum Online Live Chat before, you will be prompted to download a plug-in which will connect you to a member of our support team.
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