To login to Optimum WiFi, you simply open your system's web browser and navigate to any website. You will be redirected to the Optimum WiFi login page. Enter your Optimum ID and password and off you go.

No, you do not need any special software to connect to Optimum WiFi. You can use the software that comes with your WiFi-enabled laptop or handheld. We have listed steps for connecting with some of the more common devices here. If you don't see yours listed, please let us know.

Check community zones
First, make sure you are in a Optimum WiFi community zone. Using your WiFi-enabled device, look at the list of available networks and make sure that you see the network name "optimumwifi". This is sometimes called the SSID. If you don't see "optimumwifi" in the list, you are not in a community zone. You can check the map to find a spot close by.

Check signal bars
If you do see the "optimumwifi" network name and still can't connect, again, check out your WiFi-enabled device to see how many signal bars are present. If you only have one or two bars you may need to move closer to the center of the signal. The map can be helpful here as well, or just move around a bit to see where the signal is stronger. Remember, the smaller the device, the closer to the access point you'll need to be. This is because the antenna in the smaller devices are usually not as strong as in a laptop.

Service Issue
If you still cannot get online and you are sure that you have your Optimum ID and password right, it is possible that we are having a service issue. You can either contact us, or if you don't have time right now - Share your experience with us here.

Optimum WiFi works with all major web browsers on both laptops and handheld devices. To use its "remember me" functionality, cookies need to be enabled in your browser.

Optimum WiFi works with any operating system that supports a WiFi network adapter and Internet Protocol (TCP/IP) network connection.

If you have forgotten your username or password you can contact us when you get home and we'll get you up and running again.

If you see the "optimumwifi" network name or SSID and still can't connect, again, check out your WiFi-enabled device to see how many signal bars are present. If you only have one or two bars you may need to move closer to the center of the signal. The map can be helpful here as well, or just move around a bit to see where the signal is stronger. Remember, the smaller the device, the closer to the access point you'll need to be. This is because the antennas in the smaller devices are usually not as strong as in a laptop.

Optimum WiFi's community zones are a collection of thousands of internet access points strategically placed outside to create the largest coverage area. These access points are so strong that they often provide coverage inside as well but that coverage is not assured. If you think having additional coverage inside would be helpful - please let us know.

WiFi is a technology that allows you to connect to the Internet at broadband speeds without any wires. Faster than dial-up and 3G, and with hundreds of millions of devices already in market, WiFi is the most popular way to wirelessly connect to the Internet.

You can change your Optimum ID and password information here.

An Optimum WiFi community zone can be made up of any number of access points, depending on the size of the public space. Sometimes just one will do for a small park, other times many may be called upon to provide coverage for a large downtown area. Each community zone is uniquely designed for Optimum coverage in the specified area.

Each Optimum WiFi access point covers about 650 feet. The effective reception area will vary with many factors, including signal reflection off of buildings and other structures, and even weather. The Optimum WiFi network is made up of clusters of access points called community zones that are strategically placed to give you the best coverage throughout the area. If you have experienced a weak coverage area, please let us know. (Pssst. We take compliments too.)

Using your WiFi-enabled device, look at the list of available networks and make sure that you see the network name "optimumwifi". This is sometimes called the SSID. If you don't see "optimumwifi" in the list, you are not in a community zone. You can check the map to find a spot close by.

Optimum WiFi is currently available throughout the Cablevision service area and we are adding more locations everyday. We don't currently have locations in any other states. If you'd like to suggest additional coverage areas, please let us know where you'd like to see us grow and how often you think you would use an out-of-service area network.

Yes, in fact, we'd love for you to use your Optimum Online e-mail account. The same Optimum ID and password allows you to manage your e-mail account and get online.

Yes you can. WiFi is a great technology to use for this because it is super fast. Let us know what you are listening to so we can add it to our playlist.

Optimum WiFi has taken several important steps to protect your data transmissions when you are connected to OptimumWiFi. . Whenever you login we help protect your privacy and the safety of your Optimum ID and password by providing 128-bit encryption. This is the same standard used by thousands of online banking and financial services sites around the world to protect your critical transactions. This is true for other Optimum services such as your e-mail, and the Optimum Store. Each and every time you login, we are looking out for you.

However, for the most secure online experience possible, be safe and smart. Sensible security practices should be observed when you connect your system to any kind of network, wired or wireless. Using a firewall, an anti-virus program, and/or turning off file sharing, when using your computer or handheld on a network, at home, or on the road can help keep you safe. Keep your Anti-Virus programs up to date, and perform regular system scans to detect any problems early.

Yes, as an Optimum Online subscriber, Windows users are entitled to download the CA Internet Security Suite Plus 2008 at no additional cost. It includes both anti-virus and firewall programs.

Firewalls are software programs that you can install on your computer to prevent unwanted users from accessing your computer when you connect to a network. Many personal computers have firewall protection built in today. If yours does not, there are many versions available at a reasonable cost.

Its best to keep file sharing turned off when connected to a public network, in order to avoid the inadvertent sharing of data, or allowing someone to place data onto your system.

Keep up to date with the security patches from your system's manufacturer. This will help maintain your security profile as time goes on. Yes, we know these can be time-consuming, but better safe than sorry.

Over-the-shoulder screen readers are just plain rude. Some may just be curious but others may be trying to gather information from you. Send them on their way with a privacy filter that fits over your screen, and only allows you to see your screen when you're positioned directly in front of it.

VPNs are popular among laptop users that connect to corporate networks on the road. They encrypt all traffic between the laptop and the company's servers. You can take advantage of VPNs by subscribing to a Personal VPN service, so that all your traffic to and from your personal computer is encrypted.

Some security steps have nothing to do with computers, and everything to do with common sense. Don't write your Optimum ID or password down where it can be read by somebody else, and don't share your Optimum ID or password. These two tips can go far in avoiding problems.