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At Cablevision, we value your privacy.
A. How we collect visitor information
We may collect, maintain, and access certain information you provide and information collected from your use of the website and services available through the website. This visitor information may include information that can be associated with you personally ("Personally Identifiable Information"). Visitor information may include, among other things, your first and last name, your home addresses, and your telephone number, your Cablevision account information, and your payment card information.
We will collect Personally Identifiable Information about you when you voluntarily provide it to us. When you use website features that ask you for certain information, for example, when you register for membership in Optimum Rewards, log in to the OptimumStore.com, or make a purchase at the OptimumStore.com, you provide Personally Identifiable Information. You can navigate through the website without giving us Personally Identifiable Information, but certain activities such as browsing prices and making purchases at the OptimumStore.com or obtaining offers and discounts through Optimumrewards.com is only available to our customers who log in.
We may also collect Personally Identifiable Information if we survey visitors about various topics, including their television viewing preferences and how we can improve our programming, website, and services. Responding to any such survey is entirely voluntary.
We may also collect visitor information in the following ways:
B. How we use visitor information
We use Personally Identifiable Information collected from visitors, from Optimum Rewards members and from customers logged in at the OptimumStore.com for several important purposes, including:
Some of the sweepstakes and special events that we may notify you about may be produced with the support of non-affiliated sponsors or our promotional partners. We may use Personally Identifiable Information collected in conjunction with such events to market additional services and events by Cablevision, by its promotional partners, by sponsors, or by all of these entities. For each sweepstakes and special or promotional event, we will post applicable rules for the event on the website. We may also post on the website any supplemental terms, conditions, or privacy provisions for the specific event.
We use anonymized or aggregated information to improve website services, to gauge the effectiveness of the website, and to improve and enhance visitors' experiences on the website. In some cases we may combine information collected from customers logged in at the OptimumStore.com with demographic or other information (such as census records or customer information in our regular business records) for aggregated and anonymized studies. We use such studies to improve, market and promote our services and this website. We do not use these studies to identify your individual browsing or purchasing or to tailor advertising to individual visitors.
C. When we disclose visitor information
We may share your Personally Identifiable Information with persons or companies who help us operate the website by providing services, such as sweepstakes fulfillment services, maintenance and technical services, and e-commerce contractors (collectively "service providers"). We may provide your Personally Identifiable Information to other third parties when you expressly consent, such as when you make a purchase from a third-party vendor using our website. If you use a payment card for goods or services on the website, our service providers may share your Personally Identifiable Information and payment card data with others, for example with a ticket agent, a payment card processing company, and a shipping or fulfillment company, to complete your purchases and orders.
We contractually require our service providers to maintain at least the same level of confidentiality for the Personally Identifiable Information we provide to them as we maintain for such information. Additionally, we require that our service providers' use of such information not exceed that needed to provide the service.
We may provide aggregated or anonymized information about visitors to our advertisers, to sponsors, to promotional partners, and to affiliates. Such information may include, for example, how many persons visited a particular page or activity and the preferences and dislikes of visitors. Such information does not include Personally Identifiable Information about any individual visitor.
We reserve the right to disclose and transfer your visitor information, including your Personally Identifiable Information, in the event of a merger, acquisition, or sale of all, or components, of our business.
D. How long we will keep visitor information
Cablevision may retain Personally Identifiable Information and other information collected through the website for as long as is reasonable for the purposes for which it was collected.
E. How we protect visitor information
We follow industry-standard practices to protect information collected through the website. Visitors' Personally Identifiable Information is stored in Cablevision databases in physically secure facilities. Visitors' financial and payment card information is transmitted via encrypted technology. If we share visitor information with Cablevision affiliates, the affiliate will follow similar practices to protect Personally Identifiable Information collected through the website.
Any information transmitted over the Internet may be subject to breaches of security. Although we follow commercially reasonable practices to securely store the information we collect and to work with responsible third parties, we cannot guarantee these practices will prevent every unauthorized attempt to access, use, or disclose such information.
F. Service providers' and other third parties' collection and use of information
G. How we protect children's online privacy
This website is not directed to children under the age of 13. We do not knowingly collect Personally Identifiable Information from children under the age of 13. If we become aware that we have received Personally Identifiable Information of a child under 13, we will delete the information from our records. We offer parents and guardians additional guidelines to help keep their children's personal information safe and your family's Internet participation enjoyable. For more information on how to keep your family and children safe on the Internet, please visit the Internet Smarts section of our Power to Learn website.
H. Notice to visitors from outside the U.S.
I. Notice to California residents: Your California Privacy Rights
Individuals who reside in California and who have provided their Personally Identifiable Information to the website may request information regarding disclosures of this information to third parties for direct marketing purposes. Such requests must be submitted to us at the following address:
Attn. Shared Services Dept
6 Corporate Center Drive
Melville NY 11747
Such requests may be made only once each calendar year. We may not respond to requests sent to addresses other than the one shown above.
K. Questions about the Policy
Attn. Shared Services Dept
6 Corporate Center Drive
Melville NY 11747
I. Questions About The Policy
If you have any questions about our privacy protections and policies, please write to us at: